WNS Global Services
Senior Associate - Operations
Position Summary:The Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) ...
PUN - REF96872D_2026235775 - Accounts Payable - Senior Associate
Job Description (Customized Internal JD)Role: Senior Associate – Accounts Payable (Internal AP Team)Department: Finance & Accounting – Accounts Payabl...
Lead Associate - Operations-REF96471U(Accounts Receivable - Collections) UK Shifts
Demonstrates a clear understanding of the application of principles related to the Order-to-Cash (O2C) process and effectively applies them to assigne...
Handyman
Role Purpose Deliver efficient and reliable maintenance support across our BPO facility to ensure a functional, safe, and welcoming environment. Key R...
Senior Group Manager - WTS
Responsibilities: We are seeking a highly skilled and experienced Salesforce Technical Architect with strong functional and technical knowledge. The i...
Lead Associate - Process Training (eLearning Developer/Articulate Storyline/Adobe Captivate) - Nasik - REF91926G_2026219257
1.1. Brief description of position (key role & responsibilities): Design and develop interactive eLearning courses, modules, and assessments Create/im...
REF85809K - Manager - Record to Report - Pune Magarpatta - US Shifts - 6.30PM to 3.30AM - SAP Mandatory
Job Title: Record to Report (RTR) Manager / Tower Lead Department: Finance & Accounting Shift: US Shift (Night Shift) Location: Magarpatta Experience ...
REF90026E-Consultant - Operations (Accounts Payable)- Pune- Experience- 11 to 15 years- UK Shift (WFO Only)
Job Description: Creation and Management of PO's on behalf of the Head of PTP. Process Improvement: Analyzing all vendors on the Vendor Exception List...
Lead Associate - (RTR - Intercompany) US Shifts-REF86405S
Job Summary The Bank Reconciliation Officer is responsible for ensuring the accuracy and integrity of the company’s financial records by reconciling b...
Client Service Representative - Operations
•    Conducts administrative intake and scripted clinical intake of calls for clinical review •    Provides qu...
Senior Consultant - Capability
Key Responsibilities• Practitioner role for shaping winning proposals for SOX/ Internal Audit/ Control Testing, Risk Assessments etc RFP and sole-sour...
REF96295P_2026234548 - Group Manager - WTS - Oracle EDMCS
Oracle Cloud EPM EDMCS consultant
REF95997S_2026229319 - Program Analyst - WTS - 2 to 4 years - Python developer
Design, develop, and deploy cloud‑native applications on platforms such as AWS, Azure, or Google Cloud.Build scalable, secure, and resilient microserv...
REF95762M - Senior Associate (Coupa) I US (10:00 PM- 7:00 AM)
'a) Experienced in issue identification and resolution in the defined tasks pertaining to procure to pay process. b) Highlights exceptions such as ope...
Realtime Analyst
The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service ...
REF97208T-Senior Analyst - (Royalty Audit) Operations-Pune- US shift
Job Summary: This role will be responsible for managing and supporting royalty audit processes. This role involves handling audit requests, preparing ...
REF82247R_2025190189 - Senior Program Analyst - IT - Python , Pandas, AI / ML - Nasik - WFO
Key Responsibilities• Design, build, and deploy automation workflows using Power Automate (cloud and desktop flows).• Develop custom Python scripts to...
Web Content
Web Content Specialist Professional responsible for planning, creating, publishing, and maintaining online content to ensure it is engaging, on-brand,...
Pune - Walk In
Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bill...
E-mail Design / Email Campaign/Salesforce Marketing Cloud/Adobe Campaign Management 2 yrs exp
An  Email Design & Campaign Specialist  is responsible for developing, executing, and optimizing email campaigns that engage target aud...
Data Engineering- DBT, ETL/ELT, Snowflake,Data Modelling, Python, Airflow, DAX
Role Summary: We are looking for a Lead Engineer to provide technical architecture oversight and solution design for our data products. This role ensu...
Walk in Interviews Nashik
Good communication/reading/listening skills. Analytical and logical interpretation skills. Good Computer and Operating System skills. Excellent commun...
Azure Data & Fabric Developer -Deputy Manager - RNA
We are seeking a highly motivated Azure Data & Fabric Developer to design, develop, and maintain our cloud-based data infrastructure. The ideal candid...
Healthcare Specialist (USRN) - Quezon City
Clinical Review Nurses – Nurse conducts clinical review of cases not meeting criteria by performing clinical intake and adjudicates (closes), requests...
Healthcare Specialist (PHRN) - Quezon City
The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the...
Healthcare Specialist (US Registered Nurse) - Alabang Site
Clinical Review Nurses – Nurse conducts clinical review of cases not meeting criteria by performing clinical intake and adjudicates (closes), requests...
Healthcare Specialist (PH Registered Nurse) - Alabang Site
The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the...
Web Content/ content publishing/CMS/AEM/PIM
Candidates with 2+ years of experience in web content creation & management Web content management operations (image, texts, video entry) in the conte...
Deputy Manager - Process Train
The incumbent will be responsible for leading and mentoring the CCT team for accounts in PHPShould have prior experience in Communication, Cultural, S...
REF95338Y-Assistant Manager - Process Training - (Instructional Design/E-Learning/Articulate 360/Vyond)-Gurgaon
Who We’re Looking ForWe’re on the hunt for a creative instructional designer who’s excited about building the future of learning. If you love turning ...
Quality Analyst
The Quality Analyst (QA) for the Travel Account is responsible for monitoring, evaluating, and improving the quality of customer interactions to ensur...
REF94676E- Senior Analyst - Credit Management (OTC)- Operations- Pune- US shift
Position Summary: Responsible for credit risk management of an assigned portfolio of customer accounts within the U.S. and Canadian markets. This role...
ServiceNow Associate Architect
Job Description – Associate Architect (ServiceNow) Role Overview The Associate ServiceNow Architect supports the design and implementation of enterpri...
Web Content AEM / CMS-( exp 10 yrs + Gurgaon - immediate joiners )
Web Content Management - Program Manager Job Overview  This role blends project leadership with hands-on content expertise, focusing on CMS tools...
REF92819X- Group Manager - Statutory Reporting (CA: 3-5 years)- Pune (WFO Only)- UK Shift
The jobholder will manage a team of 4-5, working to achieve the joint responsibilities of the External Reporting team. The jobholder is responsible to...
Sr. Consultant - Transitions - REF89632Z
All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodi...
V-Lead Technical Consultant
Job Title: Lead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives ...
Senior Group Manager - Transactional Quality
Primary Duties & Responsibilities • Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery stand...
Associate - Operations
Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. ...
Group Manager - RNA
Analytics Function Overview The Analytics function enables next-generation Business Intelligence through AI-driven insights, self-service analytics, a...
Senior. Associate - Operations
• Excellent Sabre, Amadeus and NDC knowledge• Strong knowledge of world geography and airlines• Understanding of airline alliances, routing, hub citie...
Assistant Manager - EIT
The purpose of the Deputy/assistant IT Manager role is to assist the IT management team in maintaining, implementing, and improving IT system complian...
Senior Associate - MIS
Manage RTA for various locations. Keep tracks on various KPI's to maintain the SL for the process. Prepare various reports for Operations to analyze t...
Director - F&A Solution (REF82813M)
  Role & Responsibilities: Domain expert in Record-to-Report and FP&A processes across RTR, Financial reporting, Budgeting & Forecasting among ot...
Director - Finance-(RTR SME)-REF82903L-F&A Solutions
Candidate should have Good understanding and SME in General accounting and has worked in creating solution Design and Transformation creation
Portfolio Modeling (for one of Lloyd’s largest syndicates)- REF95205N
Job Description We are hiring CAT Modeling professionals for one of Lloyd’s largest syndicates . We're looking for the below mentioned skill-mix. Kind...
Workday – Workday HCM (Talent Module , security architecture ) - 4- 6 yrs
Workday Configuration & Talent ManagementLead configuration, administration, and ongoing support of Workday Core HCM and Talent modules.Act as the pri...
Realtime Analyst
Real time monitoring for a Line Adherence business model along with Daily/Intraday Reporting• Strong analytical skills, attention to detail, positive ...
Desktop Support Technician
The Program Analyst role is responsible for reactive and proactive support of IT Desktop Services and related infrastructure through incident manageme...
Associate/ Sr. Associate Ops
1. Capture the details of the Bill of Lading in the system 2. Should follow the instructions as mentioned in the Process Manual 3. Self-learning skill...
Senior Associate - Procurement Services
Job Purpose / Summary The Senior Associate, Strategic Sourcing is a member of a client dedicated procurement service delivery team responsible for ass...
Associate - Procurement Services
Key Responsibilities / Job Duties: Collaborate with client business stakeholders to secure a thorough understanding of client business needs for the s...
Associate - Procurement Services
Job Title: Sourcing Coordinator (Professional Services / Marketing) Role SummaryThe Sourcing Coordinator will serve as a highly autonomous, cross-func...
Lead Data Engineer
Please Note that this is a 4 Day Work from Office Role in Central London & 1 Day work from Home Key Responsibilities Feature development, issue resolu...
Senior Analyst - Operations
OverviewThe Finance Operations Specialist plays a key role in supporting core financial processes, ensuring accuracy in reporting, compliance with int...
Full Stack Senior Developer with Dot NET CORE & Angular 16 + ( Mandatory)
Job Description Full Stack Senior Developer with Dot NET CORE & Angular 16 + ( Mandatory) - Edinburgh BASED APPLICANTS-  ( Work from Office) Role...
Mumbai - Walk in Interview
Role Summary The role is responsible for delivering excellent customer service via mail / voice / chat mediums, with an objective to provide resolutio...
REF93249G-Assistant Manager - Process Training (Airlines/GDS/Travel)- Bangalore -Rotational Shifts (WFO Only)
Job Description: Core Responsibilities: Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and c...
Business Analyst
Analyzing issues reported by customers in the Ivalua-based procurement platforms, providing workarounds, and implementing solutions  Pr...
Repair Management Handler
About the Role We’re looking for a proactive and customer‑focused Repair Management Handler to join our growing UK operations team. If you enjoy probl...
Customer Service Advisor - Remote
Potential Varied Hours Available: Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30 Weekday mornings: 07:00 – 09:00 Saturday: 08:00 - 22:00 - Between 6-...
Application Engineer
Continuous and close cooperation with the Business Analysts in each implementation project phase (Design / Build / Test / Hyper Care) in accordance wi...
Senior Business Analyst
Carrying out implementation presentations and workshops with an external client, focusing on Ivalua Buyer platform presentation in standard configurat...
Business Analyst
Carrying out implementation presentations and workshops with an external client, focusing on Ivalua Buyer platform presentation in standard configurat...
Senior Business Analyst
Carrying out implementation presentations and workshops with an external client, focusing on Ivalua Buyer platform presentation in standard configurat...
Senior Associate - Operations
People Related:1. Work under strict timelines, ability to prioritize work and multi-task2. Good communication skills3. Adaptable and team playerProces...
Manager/Senior Manager Procurement Consulting
Position Summary:   We are looking for an experienced and results-oriented Manager/Senior Manager in Procurement Consulting to lead procurement t...
V-Lead Technical Consultant
WNS-Vuram is Hiring for Power App Developer @ Senior and Lead Level Role: Power App&#...
Actuarial General Insurance Pricing - Gurgaon/Bangalore (REF80651O)
We are seeking actuarial professionals to join our team. This role will be pivotal in leading statutory forecasting, supporting reinsurance transactio...
Associate - Operations
Provide quality telephone customer service to patients and parents Answer both inbound and outbound calls to confirm and/or create dental appointments...
Associate - Operations
Provide quality telephone customer service to patients and parents Answer both inbound and outbound calls to confirm and/or create dental appointments...
Associate - Operations
Provide quality telephone customer service to patients and parents Answer both inbound and outbound calls to confirm and/or create dental appointments...
Associate - Operations
Provide quality telephone customer service to patients and parents Answer both inbound and outbound calls to confirm and/or create dental appointments...
Associate - Operations
Work on queues in the GDS. Assist Corporate Travelers and VIPs on any customer service related concerns through inbound calls and email communication....
Associate - Operations
Work on queues in the GDS. Assist Corporate Travelers and VIPs on any customer service related concerns through inbound calls and email communication....
Associate - Operations
Work on queues in the GDS Assist Corporate Travelers and VIPs on any customer service related concerns through inbound calls and email communication C...
Assistant Manager - Process Training
Main purpose:The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The ...
Senior Analyst - Procurement Services
The Sr. Sourcing Analyst will execute services for a sourcing project, in most cases from start to finish, including but not limited to – sourcing req...
Copy of Assistant Manager - Operations
Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds te...
Team Leader
Experience Managing a team of agents Experience working on a GDS system Well versed with travel terminologies  Should be open to work in rotation...
Team Leader
Customer service Team Leader role We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to ...
Group Manager - RNA
Role OverviewWe are seeking a Senior UI/UX Designer to lead end-to-end design for complex, product-led platforms. This role requires strong UX thinkin...
Vice President, Growth - Managed Services
Job Title: Vice President, Growth - Managed Services Location: Remote Employment Type: Full-time  Industry: Procurement Experience Level: Senior-...
Associate - Operations
Provide quality telephone customer service to patients and parents. Answer both inbound and outbound calls to confirm and/or create dental appointment...
Underwriting Support with German
Your responsibilities Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.). Pr...
Open Referrals (For WNS India Employees only) - REF3147W
Senior Group Manager - Operations - REF92572Q_2026218692 - Travel
Key Responsibilities/Accountabilities: • Oversee daily team operations, metrics, and collaborate with support teams to meet client SLAs.• Lead client ...
Associate/Sr. Associate
1. Handle inbound and outbound customer calls in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, an...
Senior Group Manager - Operations - US Insurance Campaign
Senior Group Manager: Operations Job Description The main purpose of this position as part of the senior management is to lead a team with specialist ...
Associate - Operations
Job Description – Associate  The candidate will be primarily responsible for providing back office, data entry, and data checks support to client...
Health Care Insurance Advisor
This role is responsible for handling inbound calls, providing accurate information, resolving concerns, and ensuring a positive experience while main...
Assistant Manager - Operations
To lead a team of Sales and Retentions associates in a customer centric and high-performance culture through effective management of people, metrics a...
Group Manager - RNA
Role Overview We are seeking a Senior UI/UX Designer to lead end-to-end design for complex, product-led platforms. This role requires strong UX thinki...
Lead Associate - Operations
Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on q...
Procurement -AP
Senior Associate Operations - Accounts Payable/Nightshift (US hours) Main Purpose : Transactional management for clients’ Accounts Payable (AP) functi...
Procurement -AP
Senior Associate Operations - Accounts Payable/Nightshift (US hours) Main Purpose : Transactional management for clients’ Accounts Payable (AP) functi...
V-Senior Technical Consultant
Power App Developer / Senior Developer 5+ years of experience in application development, with 3+ years in Power Platform Expert-level proficiency in ...
Senior General Manager - Quality (BPO)
Job Purpose and Role As a Quality Leader in a global, multi-geo Business Process Management (BPM) operation, you will drive quality excellence and bus...
Appian Developer & Architect - Band B & C_ REF47135R
Band B-  Lead Developer As a Lead Developer, you will spearhead initiatives to optimize and expand our use of the Appian platform across various ...
V-Lead Technical Consultant
Job Title: Lead Technical Consultant – Generative AI (GenAI) Experience 6–8 years in software engineering / AI engineering / solution engineering 3+ y...
Associate - Procurement Services
Key Responsibilities / Job Duties: Collaborate with client business stakeholders to secure a thorough understanding of client business needs for the s...
Lead Marketing/Commercial Analytics Specialist
Key Responsibilities: 1. Investment Simulation and Financial Planning: Support markets with ENSUM+(Expert Net Sales Uplift Model) modelling for Expert...
Senior Group Manager - Process Training
Job Title: ETQA Manager Department: Academic Quality and Compliance Reporting To: General Manager – Ucademy Location: Cape Town (Hybrid) Employment Ty...
Contact Center Advisor : Operations
Receive incoming calls from international customers  Ability to interact and thrive in a fast-paced environment dealing with a high volume of cal...
V-Technical Architect (Appian)_REF82042W
Job Title: Technical Architect Experience Level:  10+ years Job Description: The Appian Architect is responsible for leading the design and imple...
Group Manager - RNA
Position Summary WNS is seeking an experienced UX/UI Lead to drive user-centered design across enterprise solutions, products, and transformation init...
Accounts Payable / Collections Specialist – Eastwood Site
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Credit Analyst – Eastwood Site
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Customer Specialist – Eastwood Site (Experienced)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Shipping and Logistics Specialist - Eastwood Site (Finance & Accounting)
Handling Back office processes, providing solution to customers across various industries like Accounting, Financial, Shipping & Logistics Account.
Shipping and Logistics Specialist - Eastwood Site (Non-Finance & Accounting)
Handling Back-office processes, providing solution to customers across various industries like Accounting, Financial, Shipping & Logistics Account in ...
Customer Specialist – Bridgetowne Site (Fresher)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Collections Specialist – Bridgetowne Site
Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Insurance Specialist – Bridgetowne Site
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Customer Specialist – Bridgetowne Site (Experienced)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to custo...
Customer Specialist – Alabang Site (Fresher)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Customer Specialist – Alabang Site (Experienced)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to custo...
Customer Specialist – Iloilo City Site (Fresher)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Healthcare Specialist – Iloilo City Site
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer n...
Customer Specialist – Iloilo City Site (Experienced)
Communicate with customers in professional manner & provide solution for specific requests as per process guidelines. Listen attentively to custo...
Spanish Bilingual Specialist - Banking and Finance Account
•    Engage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related ...
Deputy Manager - Accounts Payable
Key Responsibilities: Manage all sectional matters from a control, quality and turnaround perspective Process weekly/monthly payments Coordinating all...
Lead Associate - Accounts Payable
Key Responsibilities: To accurately capture invoices in the accounting systems in order to effect payment on time and accurately to Creditors (check a...
Senior Associate - Accounts Payable
Key Responsibilities: To accurately capture invoices in the accounting systems in order to effect payment on time and accurately to Creditors (check a...
Corporate Vice President - Operations
JOB PURPOSE The purpose of the position described herein is to lead all aspects of operational delivery and growth for our SA Insurance Accounts As le...
Senior Consultant - Transition
Thorough project planning and reporting to clients, internal stakeholders and transition leadersThorough and proactive project review – Risk, Issue, e...
Associate- Ops
Good Communication skills ( Verbal/Written )Eye to details to review patients medical records. Willing to work rotational shift only, Only Work from O...
Associate - F&A
The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall ...
Group Manager - Transactional Quality
• Oversees and manages the Quality Team • Manage the Continuous Improvement of the Quality Team • Conduct Root Cause Analysis and Solution Identificat...
Senior Associate - Operations
The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall ...
Associate - Operations
The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall ...
General Manager - Operations - Corporate Travel
Operational Management: Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client requirements. Mo...
Group Manager-Analytics
Job Title: Delivery Manager – Data ProjectsRole OverviewThe Delivery Manager will oversee the end-to-end planning, execution, and delivery of data pro...
Group Manager-Analytics
Django Python Key ResponsibilitiesDevelop and maintain intuitive, responsive web interfaces using HTML, CSS, and JavaScriptSupport the automation and ...
Senior Group Manager - Operations
Job Description The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & clie...
Insurance Call Centre Agent - Night Shift (US Hours)
CSR Responsibilities · Receive incoming calls from customers who have a policy related question · Ability to interact and thrive in a fast-paced envir...
Assistant Manager - Process Training (US Mortgage Underwriting) - Gurgaon - NH8 - REF86236A_2025203332
Over 5 years of experience managing process training for a customer service contact center – New Hire Trainings and Training Initiatives for the exist...
Customer Service Agent - Graveyard Shift - Airline Campaign
Key Responsibility Areas:• The CSA process phone transactions in Airline contact centers. • To provide customer service through issue resolution, requ...
Deputy Manager - Transactional Quality
1. Strong understanding of Advanced Excel, VBA Macros , Power BI ( Pro)
Deputy Manager - Transactional Quality - NSK - REF86090B_2025195730
Key Responsibilities: • Quality Assurance Managemento Develop and implement a comprehensive quality assurance program for aligned Process / LOBs servi...
Process Trainer
1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence2. Ensure f...
Procurement Consulting Senior Associate - German or French language Mandatory
Position Summary: We require candidate to have a RIGHT TO WORK in UK. There is no Sponsorship for this role. Please do not apply in case you need Spon...
Senior Vice President - Sales for BFS ( Banking & Financial Services)
The Senior Vice President - Sales for BFS ( Banking & Financial Services) will be responsible for acquiring new clients and achieving sales targets fo...
Instructional Designer - Training
Role PurposeThe Senior Instructional Designer provides vision, leadership, and coordination in designing, developing, and delivering accredited and no...
Outbound Retentions Agent
Key Responsibilities Handle incoming and outgoing calls to/from customers in a professional and courteous manner. Identify customer needs through acti...
Collections Agent
The main purpose of the role will be to speak to customers that have an outstanding balance and help them to not only get out of debt, but prevent the...
Associate/Senior Associate - Operations
• Answer incoming calls/Chats and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attenti...
General Manager - Operations (BPO)
Job Description Operational Management: 10+ Years of cross sites mid to large scale operational experience Oversee daily operations and ensure that al...
Vice President, Growth - Managed Services
Job Title: Vice President, Growth - Managed Services Location: Remote Employment Type: Full-time  Industry: Procurement Experience Level: Senior-...
Group Manager - WFM
Real Time Mangement, Scheduling, Reporting, NICE IEX.Communication: Maintain effective communication with team leads, supervisors, and the WFM team to...
Director - Capability ( Energy & Utilities)
Responsible for developing and implementing strategies to enhance our Energy & Utilities capabilities. Working with the business development and solut...
Bangalore Walkins
This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS. Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KY...
Analyst/Sr.Analyst/Deputy Manager
Key responsibilities/Skillsets will include but are not limited to: • 2+ years of directly relevant experience • Python, SQL, ETL Tools, Machine Learn...
Senior Group Manager: Operations - Airline - Graveyard Shift
The Senior Group Manager of Call Center Operations oversees the strategic and day-to-day management of call center activities to ensure high performan...
Customer Service Agent - Travel - Sabre
• Agent should be willing to work in a 24x7 environment including weekend working• Must have excellent command over English Language• Dedicated to Hig...
Gurgaon Walk-In CRF
This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS. Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KY...
V-Senior UX Engineer
6-8 years of UX design experience with experience in UCD( User Centered Design) Intermediate experience in front end development (Nice to have : Famil...
Assistant Manager - WFM
This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources...
Business Analyst- Retail & Consumer Process Goods
Job Summary: The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers, and...
Support Roles – Training / WFM / Quality
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedb...
Operations Leadership Roles – Travel
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedb...
Operations Leadership Roles – Healthcare
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedb...
Operations Leadership Roles – Banking & Finance
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedb...
Operations Leadership Roles – Insurance
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedb...
Associate - Operations
Act as a single point of entry for all cases (both emails and calls) related to: Credit and Underwriting activities include customer service support f...
Associate - Operations
Act as a single point of entry for all cases (both emails and calls) related to: Credit and Underwriting activities include customer service support f...
Insurance Customer Service Agent (Night Shift)
Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires pr...
Call Center Agent - Inbound - Century City, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Collections Agent
Key Responsibilities: Proactively contact customers via telephone and in writing in order to drive collections Work to agreed quality standards and ag...
Claims Handler - Office Based Role ( Local Glasgow Applicants only)
Are you customer focussed? Is a customer at the centre of your thoughts? Are you ready to join an exciting team in a hybrid / remote environment? Then...
Customer Service Agent - Utilities
Key Responsibilities • Provide a reliable and trustworthy customer service to one of UK’s largest energy provider. • Identify and understand customer ...
GDS Travel Specialist
Provide exceptional customer service to our travelers Book flights, hotels, and cars using Global Distribution Systems (GDS) Issue, reissue, and refun...
V-Senior Technical Consultant
The Job Description for the Senior Technical Consultant is as below: Key Roles and Responsibilities: Analysis and Design of Applications using Appian ...
CAT Modeling Jobs (CRF# REF27789T)
WNS is hiring CAT Modeling professionals for a global reinsurance client across below mentioned skill-mix. Kindly refer to the job description me...
V-Lead Technical Consultant
  The Job Description for the Lead Technical Consultant is as below:   Requirement gathering and analysis. Design integration requirements w...
V-Lead Technical Consultant
  The Job Description for the Lead Technical Consultant is as below:   Requirement gathering and analysis. Design integration requirements w...
V-Associate Architect
We are looking for an experienced Lead Developer / Associate Architect to join our dynamic team. The ideal candidate will have extensive experience in...
Assistant Manager - Operations
•Respond promptly and appropriately to customer inquiries via phone, email, and chat regarding bookings, itineraries, and travel policies with a goal ...
Senior Vice President - Sales - Hi-Tech & Professional Services
Senior Vice President – Sales ( HI Tech & Professional Services Sales Expert) - Deal Generation, Hunting, Individual Contributor in Generating Sales P...
Associate - Operations
To provide support through these channels: inbound calls, chat bots, email. To provide responses to customers based on the procedures, technical manua...
Lead Technical Consultant
Customer Service Agent
·         Identify and understand customer needs to consistently provide a high quality service. ·  ...
Customer Service Agent - Insurance Position
Roles & Responsibilities : Role involves handling inbound calls from customers/agents to resolve queries on their accounts  Role requires providi...
Senior Associate - Operations
Inbound Call Centre - General Enquiries, dealing with calls and emails from Ampath patients
Lead Associate - Operations
ERP Systems / General accounting / Banking activities / Excel / CommunicationCarry out month end closure activities of the General ledger / daily bank...
V-Lead Technical Consultant
Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterpr...
Pan India - Open Referrals - FNA (AP, AR, RTR, S2P)
Generic Skillsets Hired Candidates who have Experienced working in AP / AR (Collections / Cash Apps, OTC, Order Management, Billing) /Bank Recon / GL ...
CUSTOMER SERVICE AGENT : DUTCH SPEAKING
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clea...
CUSTOMER SERVICE AGENT : ARABIC SPEAKING
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clea...
CUSTOMER SERVICE AGENT : GERMAN SPEAKING
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clea...
Lead Technical Consultant
The Job Description for the Lead Technical Consultant is as below:   Requirement gathering and analysis. Design integration requirements with oth...
Senior Associate - REF4916M
Senior Associate - FNA
Invoice Processing Process Procure to PaySub processes in Scope 1 Vendor Master Data setup and Modification 2 Invoice processing3 T&E processing4 Paym...
Senior Associate - Operations
Operations Shipping & Logisitics
V-Lead Technical Consultant
The Job Description for the Lead Technical Consultant is as below:   Requirement gathering and analysis. Design integration requirements with oth...
HR Team - HRBP / HRER
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, p...
Team Lead / Manager - Operations, Workforce, Training and/or Quality Team
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Lead Technical Consultant
Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural & ...
Senior Technical Consultant
Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural & ...
Associate / Sr. Associate - Operations
Claims Processing Team: Claims Processing team will be responsible in managing the claims queries, and concerns of customers, claims processing, and m...
WFM Scheduler
This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources...
Associate - Operations
Act as a single point of entry for all cases (both emails and calls) related to: Credit and Underwriting activities include customer service support f...
Associate - FNA
The Associate is responsible for monthly and quarterly and yearly BAU tasks such as preparation of journals MI reports and reconciliation as well as p...
Senior Associate - Operations
Data quality analyst for reconciliation related work
Senior Associate - Operations
Perform various Journals and reconciliations Monthly reporting of actual balances which include Income Statement and Statement of Financial Performanc...
Associate - Operations
Invoice Processing both PO & Non PO , Vendor management and reconciliations. All tasks related to accounts payable
Alabang Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Libis Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Iloilo Support Roles - Training / Workforce / Operations / HR (Executive, Team Leader and/or Manager)
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
GDS Travel and Sales Account Specialist
Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to custo...
Associate - Operations
Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results...
API Developer - Vuram India
Here are the roles and responsibilities of a API developer. Experience of delivering API’s in the cloud through a managed service, e.g. AWS API Gatewa...
Uipath lead - Vuram India
"1–3 years of experience in the research and consulting (KPO) in ► Experience of direct interaction with clients, both through emails and conference c...
Lead Associate - Operations
Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using ju...
Associate/Sr. Associate
working knowledge on Farefiling/ PRA/ CRA/ GDS/ Amadeus/Galileo platform will be an added advantage.  Experience in booking reservations, cancell...
Associate/Sr. Associate
• Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Fin...
Associate/Sr. Associate
1. Handle inbound and outbound customer calls in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, an...
Associate/Sr. Associate
1. Handle customer queries in a professional manner. 2. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. ...
Associate- Ops
Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. ...
Associate/Sr. Associate - Voice-Mumbai
• Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Fin...
Analyst - RNA
Role Specification Focus on Data Analyse, develop, deploy and test pricing data and pricing algorithms in pricing systemsPreparing test plans & constr...
Analyst - RNA
This for Contract Extension of Haoran Yang (Kevin) U452120
Healthcare Support Roles - Operations Supervisor / Manager (PHRN / USRN)
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Analyst - Operations
Graduate in Computer Science, Actuarial, Analytics or similarMinimum 1-2 years of relevant technical experience.Technical skills SAS Programming – Adv...
Analyst - Operations
Role Specification Focus on Data-Analyse, develop, deploy and test pricing data and pricing algorithms in pricing systems-Preparing test plans and con...
Pricing Analyst
Role Specification Focus on Data-Analyse, develop, deploy and test pricing data and pricing algorithms in pricing systems-Preparing test plans and con...
Associate/Senior Associate - Operations
• Answer incoming calls and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attention to ...
Associate - Operations
As a Lead Prospector, you will be primarily responsible for discovering potential customers to contact. You will utilize the skills in researching lea...
Assistant Manager - Operations
Ensure Vendor maintenance is accurate and timely Ensure proper handling and coding of invoices to maintain general ledger expense account and inventor...
Assistant Manager - Operations
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI’s like inbound calls...
Associate - Operations
Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results...
Pricing Analyst
NA- this CRF is created to change Base salary of the employee - Zachary Janzjalz Lai, emp id 382017
Process Trainer - Insurance Contact Centre (US Hours)
Job Description We are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the custom...
Team Leader - Insurance Call Centre (US Hours)
Job Description We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Age...
Director - Transitions
Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review – Risk, Issue, ...
Analyst - RNA
NA- This CRF is for contract extension - Xuan Thinh Nguyen emp id U404030
Call Center Agent - Travel - Century City, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Collections Agent - Utilities Contact Centre
We are looking for high performance, target driven individuals, with exceptional communication skills. The main purpose of the role will be to sp...
Pricing - Analyst
NA- This CRF is for contract extension for Chan Hee Jeon emp id U404029
Analyst - RNA
NA this CRF is raised only to change the base salary
HR Recruiter / Recruitment Supervisor / Recruitment Manager
Good English communication skills, volume hiring experience and sourcing is required, should be a team player, willing to stretch, target oriented and...
Analyst - RNA
Role Specification Data Analyst Analyse, code, develop, deploy and test pricing data Present trends and business cases to management and enable busine...
Analyst - RNA
Role Specification Data Analyst Analyse, code, develop, deploy and test pricing data Present trends and business cases to management and enable busine...
Analyst - RNA
Role Specification Data Analyst Analyse, code, develop, deploy and test pricing data Present trends and business cases to management and enable busine...
Senior Associate - Operations
> Prepare standard, accrual, prepayment and recharge journals > Prepare standard inter-company and balance sheet reconciliations > Clear inter-company...
RPA Business Analyst - South Africa
Call Center Agent - Inbound - Durban - Grid Eye, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Voice Operations
Applicant should be comfortable with voice profile Applicant should be comfortable working in a 24/7 shifts Applicant should have customer centric app...
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Transactional Quality Manager - Deputy / Group Manager
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Support roles - Project Manager / IT / RPA (Executive, Team Leader, Team Manager)
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to...
Team Leader - Collections - Utilities Contact Centre
An exciting opportunity for an  Assistant Manager: Operations  has just become available at WNS. We are looking for  professional, high...
Team Leader - Inbound - Claremont, South Africa
Main purpose To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to...
Call Center Agent - Travel - Century City, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Senior Associate
A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer serv...
Junior Business Process Analyst
The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process ...
Call Center Agent - Inbound - Centurion, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
BUYER with FRENCH/SPANISH/GERMAN/ITALIAN
Purchase goods, materials, components or services in line with specified cost, quality and delivery targets Support the purchasing function and other ...
Insurance senior call center advisors
Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers o...
PROCUREMENT with FRENCH/ENGLISH/ITALIAN/GERMAN/SPANISH
 Assist Senior Buyer to coordinate and review document process performance with client on a regular basis;  Handle complex invoice concerns ...
Senior Associate
A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer serv...
Assistant Manager - Operations - Telecommunications
We are looking for experienced TL's to join our team based in Claremont.  This role lead a team of  associates in a customer centr...
Sr. Analyst - Market Research (PMR Analyst) (R&A)
• Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from va...
Team Leader: Sales Contact Centre (Night Shift)
Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leadi...
Assistant Manager - Operations - Telecoms-South Africa
To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the...
Trainer - South Africa
The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.  Key responsibi...
Senior Associate
A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer serv...
Operations Agent: Sales Contact Centre (Night Shift)
Role Purpose   The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales vi...
Operations Trainer - Automotive Contact Centre
Main purpose: The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.  ...
Team Leader - Outbound - Century City, South Africa
Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in ca...
Lead Associate – Ops
Providing administrative support of a clerical nature to project managers.
Call Center Agent - Insurance - Claremont, South Africa
Main purpose: An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performanc...
Heron Crescent 1
The purpose of the role is to develop and manage the implementation of the Strategic Business Units learning and development strategy. Manage and gove...
Group Manager - WFM
The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the ma...
Database Engineer – Century City - South Africa
Purpose of the Role You will be leading a team of technical professionals that are required to support all areas of the enterprise, ensuring all datab...
Collections Agent - Utilities Contact Centre
We are looking for high performance, target driven individuals, with exceptional communication skills. The main purpose of the role will be to sp...
Call Center Agent - Inbound/Outbound - Bellville, South Africa
We are looking for customer-focused and results-orientated individuals, with sound problem-solving and  interpersonal skills, to deliver effectiv...
Team Leader - Outbound - Claremont, South Africa
Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in ca...
Quality Assessor - South Africa
The main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), ena...
Call Centre Operations Manager: Travel (Sabre) (Night Shift)
We are looking for a professional, high performance individual, with exceptional leadership and client liaison skills , to be responsible for managing...
RETAIL OPERATIONS TEAM LEADER
RETAIL OPERATIONS TEAM LEADER Main Purpose: Manages the Retail Operations and Support Team, to delivery outstanding customer online experiences, align...
Outbound Agent - Senior Associate - Century City, South Africa
Role Purpose To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating rev...
Night Shift Customer Service Agent - Claremont
Job Description Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to ...
Senior Group Manager - Operations - South Africa
The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & stri...
Team Leader - Night Shift
Job Description We are looking for  professional, high performance individuals , with sound leadership and problem solving skills, to lead a team...
Quality Manager
This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The role is required to ensure ...
Contact Centre Agents (Flexi Agents) - South Africa
Do you have young children and looking at earning additional income? Perhaps you are caring for ailing parents or disabled family members and have som...
Senior Associate
A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer serv...
Call Center Agent - Dutch Speaking - Claremont, South Africa
Key Responsibilities: 1. Transaction Processing Transactions include: • Tenders, quotations, renewals, credit checks & gas confirmations, setting up a...
Team Leader - Inbound - Century City, South Africa
Main purpose To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to...
ACCOUNTS PAYABLE WITH ENGLISH/ITALIAN/SPANISH/FRENCH
 PO Invoice processing and responsible for coding NON-PO invoices using the ERP Accounting System; Perform Travel and Expenses activities; Monito...
Customer Service Representative - German or French language
Call Center Agent - Inbound - Durban - Hippo Park, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Sr Sourcing Manager (Procurement)
The Sr. Sourcing Manager will execute complex sourcing projects, from start to finish, including but not limited to – sourcing requests validation per...
Call Center Agent - Inbound/Outbound - Claremont, South Africa
We are looking for customer-focused and results-orientated individuals, with sound problem-solving and  interpersonal skills, to deliver effectiv...
India - Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V
Handling Travel related calls  of Bookings,  Reservations, Cancellations ,  Baggage, etc. Provide solution for specific requests as per...
Dialer Administration/MIS
The Dialler Administrator shall be responsible for day-to-day dialler administration, recommending, supporting and implementing departmental initiativ...
Operations Trainer - Utilities Contact Centre
The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The role of a lea...
Call Center Agent - Inbound/Outbound - Century City, South Africa
We are looking for customer-focused and results-orientated individuals, with sound problem-solving and  interpersonal skills, to deliver effectiv...
Team Leader - South Africa
We are looking for professional, high performance individuals , with sound leadership and problem solving skills, to lead a team of Agents to create a...
Assistant Manager - Operations - Business Collections - South Africa
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates t...
Assistant Manager - Operations - UKH - South Africa
**This is an example for reference, kindly edit basis role requirement** We are looking for professional, high performance individuals, with sound lea...
Quality Manager
The main purpose of this position is to lead a team of quality managers and their teams in order to execute the departmental strategic goals to all st...
ACCOUNTS RECEIVABLE WITH ENGLISH/FRENCH/GERMAN/ITALIAN/SPANISH
Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and ...
Real Time Analyst - WFM
JOB PURPOSE Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their s...
Debt Review Specialist - South Africa
Responsible for assisting in the smooth running of the Debt Review & Administration department. Responsible for all back-office operations end to end ...
Customer Service Team Manager – Financial Services - South Africa
Manage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits re...
Team Leader - Durban - South Africa
The key purpose of this role is to lead, coach, develop, motivate and retain a team of advisors while ensuring that we offer the best service to all o...
Lead Associate – Ops
Providing administrative support of a clerical nature to project managers. Project administration through life cycle of project.
Team Leader - Inbound - Durban - Hippo Park, South Africa
Main purpose To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to...
Assistant Manager - Training - Durban - South Africa
Main purpose: The purpose of the Operations Trainer role is to deliver soft skill, product and technical training into assigned operational business u...
Call Center Agent - Insurance - Durban - Grid Eye, South Africa
Main purpose: An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performanc...
Lead Associate – Ops
Administrative support of a clerical nature to project managers.
Training Manager
The purpose of the role is to manage and govern the operational training function for allocated business units.  In addition, you will be respons...
Senior Quality Manager
This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The role is required to ensure ...
Business Process Analyst
The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process ...
TEAM LEADER
People ·         To engage and support staff to adjust to the culture of the campaign and to achieve all KPI’s...
Subject Matter Expert - Insurance
We are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the customer service team ...
Operation - Trainer (Night Shift )
Role Purpose  The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. &...
Outbound Agent - Senior Associate - Claremont, South Africa
Role Purpose To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating rev...
Customer Service Agent – Financial Services - South Africa
Engaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits an...
Team Leader – Travel Call Centre (Sabre) (Night Shift)
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a ...
Associate / Sr. Associate - Operations
Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice proc...
Team Leader - PE - South Africa
Main purpose:  The key purpose of this role is to lead , coach , develop , motivate and retain a team of advisors while ensuring that we offer th...
Junior Quality Manager - South Africa
The main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights and trends to stake...
Group Manager - WFM
To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other operational activities ...
Team Leader - Outbound - Bellville, South Africa
Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in ca...
Senior Group Manager - Call Centre Operations Night Shift
To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric ...
Call Center Agent - Collections - Bellville, South Africa
The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling bac...
Assistant Manager - WFM Planner
JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times...
Lead Associate – Ops
Providing administrative support of a clerical nature to project managers.
Assistant Manager - WFM Planner
JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times...
Call Center Agent - Inbound - Claremont, South Africa
Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the pro...
Quality Assessor
Role Purpose To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and...
Travel Call Centre Agent (Sabre Native)
Role Purpose To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remai...
Operations Manager - South Africa
The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & stri...
Team Leader - Outbound - Durban - Hippo Park, South Africa
Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in ca...
Sr. Associate - Voice
Job description: ·         Ticket issuance, reissuances (exchanges), deep SME in fare rules, schedule changes,...
Operations Manager - Durban - South Africa
The main function of this role is to drive performance and be fully accountable for deliverables. Key responsibilities •    Deliver ope...
Operations Manager: Sales Contact Centre
Role Purpose   This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, mo...
Team Leader - Outbound - Centurion, South Africa
Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in ca...
16 Imvubupark Place, Riverhorse Valley
 Role Purpose • To provide communications solutions to customers by promoting and matching products & services to customer needs. • To actively g...
Call Center Agent - Collections - Century City, South Africa
The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling bac...
Assistant Manager - Operations
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates t...
SAP AMS Analyst
Provide support to SAP AMS Team by solving SAP related user requests, smaller projects and change requests by advising key users on SAP best practices...
Senior Associate
A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer serv...
Associate - Procurement Services
Executing sourcing strategies through the use of the client’s strategic sourcing process Identifying cost savings through negotiations, event driven a...
Associate – Ops
Objective of the Role Deliver industry leading service excellence whilst maintaining a commercial focus that drives business outcomes.  Facilitat...
Customer Service Associate - Australia
Customer service for insurance voice process. Excellent communication skills Prior experience of contact center / customer services will be added adva...