Job Description

Provide quality telephone customer service to patients and parents
Answer both inbound and outbound calls to confirm and/or create dental appointments
Deliver quality and superior customer care to every parent or patient on the phone
Gather information accurately
Coordinate with other areas of Benevis as needed
Refer issues for further investigation to relevant department
Possess good telephone etiquette, customer service and in particular focus on salesmanship skills
High focus on customer service and satisfaction

About WNS Global Services

WNS Global Services