Travel Call Centre Agent (Sabre Native)

Role Purpose

To identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrity

Experience Required

Essential:

·         2+ years experience in the travel, tourism or customer service industry

·         GDS training system – Native Sabre

Preferred:

·         12 – 24 months relevant working experience in a similar role, within a multi-channel (Voice, Correspondence and Email) customer service /contact centre environment

·         Prior customer service and/or sales experience