Job Description

Provide quality telephone customer service to patients and parents.
Answer both inbound and outbound calls to confirm and/or create dental appointments.
Deliver quality and superior customer care to every parent or patient on the phone.
Gather information accurately.
Coordinate with other areas of Benevis as needed.
Refer issues for further investigation to relevant department.
Possess good telephone etiquette, customer service and in particular focus on salesmanship skills.
High focus on customer service and satisfaction

About WNS Global Services

WNS Global Services