The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.
Key responsibilities:
Training Delivery: Conduct new starter training as well as refresher, up-skilling and cross skilling training;
Assessment: Assessments must be completed for all training events; Remedial support must be provided to all delegates prior to re-assessment;
Administration: Capture learner records in line with Ucademy requirements: Complete Annual Training Reports; Complete delegate attendance registers; Update operational skills matrix.
Knowledge, skills and attributes required:
WNS Global Services
https://careers.smartrecruiters.com/WNSGlobalServices144