Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.).
Preparation of data and reports in accordance with the instructions of supervisor or client's needs (e.g. daily reports, weekly reports, gathering of data, etc.).
Analysing changes in processes and communicating with the responsible client teams.
Ensuring continuity of tasks performed and the achievement of SLAs.
Updating and creating WIM documentation in accordance with changes.