About the role
The Guest Service Agent (GSA) is the ultimate host—ready for anything, from recommending an art exhibit to grabbing an extra pillow. Attuned to guests’ needs, they create a warm, seamless experience that reflects the cinematic hospitality of ASH Hotels.
As the face of Hotel Ulysses, the GSA sets the tone with energy and enthusiasm. They are organized, quick-thinking, and composed under pressure. They anticipate needs, offer menu guidance, and stay knowledgeable about food, coffee, and all hotel offerings. Professionalism, integrity, and a keen eye for detail are key.
A natural people-person, this role thrives on meaningful guest interactions, crafting memorable food and beverage experiences that leave a lasting impression. Their passion for hospitality inspires guests to share their ASH Bar and Hotel Ulysses experiences with friends, embodying the brand’s commitment to exceptional service.
What you'll do
This job listing is not intended to include every duty and responsibility required for the position. Additional duties may be assigned as needed.
Qualifications