About the role

Evening & Weekend Leadership

Act as Manager on Duty, overseeing all hotel operations during evenings and weekends
Serve as the primary point of contact for staff and guests during assigned shifts
Ensure the property is operating smoothly, safely, and in alignment with Hotel Peter and Paul standards

Guest Experience

Provide warm, attentive, and personalized service reflective of the hotel’s ethos
Handle guest concerns, service recovery, and special requests with care and discretion
Anticipate guest needs and proactively enhance the experience

Front Desk Oversight

Support front desk operations, including arrivals, departures, and concierge services
Assist with escalated situations and ensure service standards are upheld
Maintain strong communication with the daytime team for continuity

Housekeeping & Maintenance Coordination

Oversee housekeeping performance to ensure rooms and public spaces meet quality standards
Partner with maintenance to address issues quickly
Execute projects in conjunction with operations teams
Conduct regular walkthroughs of guest rooms and public areas

Events & Programming

Oversee evening and weekend events, including weddings, private gatherings, and cultural programming that happens at the hotel
Act as liaison between hotel operations and sales - using resumes to monitor happenings

Team Support & Culture

Qualifications

2+ years of experience in hospitality, hotel operations, or a related field
Strong leadership presence with the ability to make thoughtful decisions quickly
● THE TRAIL
First sniffed2h ago
Last verified2h ago
Sourceats.rippling.com
★ THE BOAR'S TAKE
“Salary listed up front — Verified within the hour. Worth a look.”
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Evening & Weekend Operations Manager - Hotel Peter & Paul