Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
As our next Night Receptionist, you…
Are the ‘face of Novotel London Waterloo’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Night Receptionist, you will become part of a friendly team of 50 talents. Our hotel offers 187 bedrooms, 6 meeting rooms, bar, restaurant and fitness & sauna.
To ensure you can best welcome and care for our guests you will need to be fluent in english
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Night Auditor , please click ‘apply’ now! We’d love to hear from you!
One more thing…
By working at the Novotel London Waterloo you will be part of the Accor network, worldwide hospitality leader.
With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Discover our Talent stories at www.heartists-europe.com
or on Instagram @heartists.ena
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.