Manager, Provider Relations (Hybrid - Field/Remote)
Company: Greenbrook Mental Wellness Centers, a subsidiary of Neuronetics, Inc.
Location: Field-Based (80%) - Preference for candidates located in Southeast/Central US
Department: Sales & Business Development
Employment Type: Full-Time, Exempt
Mission: Why This Role Matters
The Manager, Provider Relations is a high-impact leadership role dedicated to expanding access to life-changing Transcranial Magnetic Stimulation (TMS) therapy. You aren't just managing a team; you are spearheading a mission to educate the healthcare community and bridge the gap between providers and patients in need of innovative behavioral health solutions.
In this role, you will lead a high-performing team of Regional Account Managers (RAMs), fostering a culture of strategic excellence, clinical integrity, and relentless growth.
Core Responsibilities
Team Leadership & Development
- Coach & Mentor: Direct a team of RAMs, providing consistent field-level coaching to sharpen their engagement strategies and clinical fluency.
- Performance Excellence: Conduct rigorous 1-on-1s and performance reviews, leveraging data-driven insights to guide development plans and corrective actions.
- Talent Acquisition: Partner with internal stakeholders to drive strategic hiring, onboarding, and continuous development initiatives that support regional growth and scalability.
Strategic Market Growth
- Market Intelligence: Analyze referral trends, market penetration, and competitor landscapes to identify untapped growth opportunities.
- Strategic Partnerships: Lead the charge in identifying and engaging high-value healthcare stakeholders and behavioral health systems.
- Cross-Functional Synergy: Partner with Marketing, Operations, and Reimbursement teams to dismantle barriers to patient access and align messaging.
Execution & Compliance
- Field Presence: Spend approximately 80% of your time in the field, observing RAM activity and supporting high-stakes account development.
- Data Integrity: Utilize CRM and reporting tools to evaluate regional KPIs and inform executive decision-making.
- Compliance Stewardship: Ensure all team activities strictly adhere to healthcare laws, regulations, and internal company policies.
Qualifications & Experience
The Must-Haves:
- Education: Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
- Experience: 5+ years of success in healthcare, pharmaceutical, or medical device sales.
- Leadership: Proven track record of leading teams to meet or exceed regional growth targets.
- Analytical Rigor: Proficiency in territory planning and using metrics to drive sales behavior.
- Mobility: Ability to travel up to 80% (air/auto) within the assigned regional territory. Preference for Candidates located in Southeast/Central US.