Lead Transversal Project Manager (F/MX/)

Welcome in the Commercial, Digital & Tech department.  

Our mission is to elevate guest experience and drive revenue for hotels and owners worldwide, at the lowest costs and sustainably. Our 5,000 talents, known as Heartists®, lead the Group's main growth drivers: distribution, global sales, loyalty programs, e-commerce, data, and digital.  

This integrated scope serves as the dynamic engine behind Accor’s strategic growth and innovation, seamlessly blending market reach, customer experience, and technological foundational capabilities. 

Here, we are at the heart of an incredible playground, one that knows no boundaries. So join us and dare to make an impact on the world!  

Here is where your greatest challenge awaits you: 

Within the Project Factory team, part of the Strategy & Office entity, we are looking for a Lead Transversal Project Manager to drive new strategic initiatives as well as critical projects/programs for the department.

The Lead Transversal Project Manager intervenes upstream of projects to structure the strategic vision, qualify opportunities, and then build the appropriate project governance through to delivery and measurement of business impact.

In an international context and with an extremely rich and diversified product portfolio (website, app, hotel tools, distribution system...), they support various business owners and stakeholders in launching and monitoring new projects, orchestrating collective efforts across the entire organization and expertise areas.

You will be responsible for :

Strategic Dimension:

• Strategic and impact studies: Analyze business opportunities, conduct operational and digital impact assessments to inform decisions and prioritize by value.
• Market intelligence and benchmarking: Conduct market analyses and benchmarks to identify optimization and innovation opportunities for our products.
• Decision support: Qualify, arbitrate and prioritize initiatives with a shared cross-functional approach in collaboration with stakeholders.

Cross-functional Program/Project Management:

• Lead and coordinate all expertise areas (business, operations, product, engineering, data, support, etc.) at all organizational levels up to C-level
• Ensure project scoping and overall management of initiatives impacting multiple products
• Establish and facilitate governance bodies and steering committees
• Monitor and verify project progress (quality / cost / timeline) and compliance with specifications
• Provide regular reporting to Sponsors and Business Owners