Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!
Summary:
We are looking for a Sr. Manager, Revenue Operations Systems to own the strategy, optimization, and execution of our go-to-market (GTM) systems, with Salesforce as the core platform. As manager, you will serve as both a strategic partner and a hands-on leader. You will drive the GTM systems roadmap while also directly executing Salesforce administration work. This role requires operation at both a strategic and tactical level and the ability to operate in an extremely fast-paced environment.
The Sr. Manager, Revenue Operations Systems will also manage a Salesforce Administrator, providing direction, prioritization, and mentorship while ensuring high-quality execution across the platform.
What You’ll Do
- Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals.
- Act as a strategic thought partner to RevOps and executive leadership on systems strategy, process optimization, and operational efficiency.
- Serve as a hands-on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability.
- Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance.
- Manage and mentor a Salesforce Administrator, balancing hands-on execution with effective delegation and prioritization.
- Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end-to-end GTM workflows across the revenue lifecycle.
- Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams.
- Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth.
- Ensure the GTM tech stack (e.g., Salesforce, Gong, ChurnZero, ZoomInfo) is integrated, scalable, and aligned with business processes.
- Support key corporate initiatives—such as new product launches and partnerships—through systems readiness and process alignment.
- Stay curious about emerging AI tools and how they can streamline or enhance work within your function.
What Success Looks Like
In 3 months…
- Build strong relationships across RevOps and GTM teams
- Develop a deep understanding of current systems, processes, and pain points
- Begin contributing hands-on improvements in Salesforce
- Begin incorporating AI-supported tools into your day-to-day work—whether through analysis, documentation, or task management.
In 6 months…
- Deliver a clear and actionable GTM systems roadmap
- Improve key processes (pipeline management, forecasting, handoffs)
- Successfully balance hands-on execution with team leadership
In 12 months…
- Establish Salesforce and GTM systems as a trusted, scalable foundation for revenue operations
- Demonstrate measurable improvements in efficiency, visibility, and revenu