Account Executive, Mid-Market Healthcare

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description:

Do you have a passion to create amazing customer experiences? Are you a consultative, creative, and dynamic sales professional? As a Mid-Market Account Executive in Healthcare, you will be responsible for driving revenue growth and bringing in net new business from prospects in the Healthcare industry, in addition to managing existing customers. In this role, you will have the opportunity to bring innovative solutions to some of the largest companies where you will create and nurture strategic relationships. We look for individuals who have a record of overachieving and love to WIN!

Why work for Genesys?

You will own your earnings potential. You can build a lucrative pipeline of opportunity in a high growth industry segment. You will have the opportunity to work for a market leader (backed by Gartner MQ position). You will have a unique opportunity to understand our customers’ strategies and help them drive their business using our unique solutions. You will have the ability to own and develop your territory.

What do you need to have?

• Adjacent Cx Industry Experience or Healthcare Sales Experience (both preferred but not required)
• Experience leading complex sales cycles with a record of accurately forecasting and closing large deals ($100k-$500k ACV) including multiple stakeholders, geographies, and departments.
• Experience understanding customer needs and creating solutions using our products to solve their biggest challenges.
• Experience communicating, negotiating, and closing with customer executives and stakeholders.
• Experience building pipeline at or above 3X quota and capturing new business logos.
• 5+ years of sales success selling into healthcare industry and related accounts.
• Experience leading complex sales cycle, with a track record of successful revenue attainment.
• Experience using MEDDPICC or similar deal qualification framework a plus.
• BS or BA degree or equivalent work-related work experience
• Ability to travel up to 50%

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.