Experian Partner Solutions is looking for an Account Manager to strengthen, grow, and retain our client relationships. You will own a defined territory and be responsible for managing and expanding an existing portfolio of accounts. This role reports directly to the VP of Sales and plays a critical part in delivering revenue growth.
Main Responsibilities
- Develop strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems, and acting as the liaison between the client and internal departments.
- You are responsible for the management and servicing of existing customers including the development of accounts to improve profits.
- Manage key accounts and develop strategic account plans that drive retention and growth.
- Research client needs and determines how to bundle products to meet client requirements. Educate clients on relevant initiatives, product capabilities, and new solution opportunities.
- Generates new business within existing relationships by up-selling and cross-selling other product categories.
- You are also responsible for realizing the committed revenue targets.
- Retain accounts by negotiating contract renewals.
- Onboard new clients.
- Present additional Experian product offerings.
- Collect and present voice of customer feedback to product team for product improvement opportunities.
- Collaborate and team with peers, including internal and external partners.
- Perform additional projects as needed to support revenue targets.