As an Account Manager, you'll be at the centre of driving client success, retention, and growth across your portfolio.
You'll take full ownership of the postâsale relationship, partnering with clients to ensure they unlock real, measurable outcomes through Experian's solutions. You think commercially, sell solutions with confidence, and Experience digging into prospects' pain points and validating the issues they're facing with senior partners will set you up to succeed.
Every day, you'll look aheadâspotting new growth opportunities, showcasing Experian's value in compelling ways, and building a pipeline. You'll work with the Business Development team to progress highâquality opportunities and keep momentum high across your accounts.
What You'll Bring to Experian
- Exceptional relationshipâbuilding skills, helping you connect with clients quickly and collaborate with Sales, Product, Delivery and Data Ops.
- Sharp timeâmanagement and prioritisation, juggling proactive engagement, renewals and issue resolution with confidence.
- Commercial instincts that cut through, helping you spot upsell and crossâsell opportunities and understand the value they create for clients.
- Experience creating detailed demos that are tailored to customers' pain points across reporting, forecasting, renewals and dayâtoâday client communication.
- Clear, Experience establishing communication and engagement with prospects â whether writing, presenting or engaging directly with senior team members.
- A resultsâdriven mindset, bringing urgency and ownership to renewals, risks and client outcomes.
- A proactive, selfâdriven approach, while still being a contributor to a highâperforming Client Success team.