We鈥檙e looking for an Inside Sales Representative to join our Industrial Service team in Smithfield, NSW. This is a great opportunity for someone who enjoys technical problem-solving, building customer relationships, and working in a fast-paced sales environment.
About the Role
Reporting to the Pacific Sales Manager, you鈥檒l support our service branches by reviewing inspection reports and maintenance data, identifying what鈥檚 required, and preparing clear, accurate quotes for customers.
You鈥檒l play a key role in helping customers reduce downtime, improve safety, and make informed decisions about repairs, parts, and preventative maintenance.
Day to day, you will:
Review service and inspection reports to determine parts and labour requirements
Prepare detailed quotes using our CRM and configuration tools
Manage a high-volume sales pipeline and track customer interactions
Provide spare parts quotations to external customers
Identify upsell opportunities where repairs may not be the best long-term solution
Work closely with Service Managers, Planners and the broader Sales team
Negotiate and close sales to meet quarterly targets
This role suits someone who is organised, methodical and comfortable working with technical information.