Benefits/HR Specialist - EMEA

Payroll‑Linked Benefits Processing

• Proactively prepare monthly benefits updates for payroll, including bulk changes and required calculation adjustments.
• Own the monthly benefits to payroll task list and support accurate data flow across HR, Payroll, and Finance.
• Manage absence‑related benefit and payroll impacts.
• Support employees with payroll‑linked benefit queries.

Vendor & Financial Management

• Process and reconcile benefit invoices, resolving discrepancies with vendors.
• Manage third‑party payments and statutory insurance requirements, including raising POs when needed.

Benefits Administration

• Support the day‑to‑day benefits operations across EMEA, including enrolments, life‑cycle changes, and leaver processing.
• Manage ServiceNow benefits queries and provide clear, timely employee support.
• Coordinate annual statutory health checks and handle employee questions on pensions, health insurance, and statutory benefits.
• Support benefits onboarding/offboarding and keep all benefits materials—summaries, portals, forms—current and engaging.
• Contribute to wellness initiatives, benefits projects, and ongoing improvements to the employee experience.
• Ensure full compliance across pensions, ESPP, and statutory benefit requirements.

HR Support & Employee Services

• Act as a Tier 2 advisor for escalated HR and benefits queries.
• Collaborate closely with HR and Payroll to maintain accuracy and alignment across people processes.
• Support group HR initiatives and the New Hire Orientation program.
• Maintain clean, accurate Benefits & HR records.

Process & Compliance Oversight

• Keep SOPs and process documentation updated, clear, and efficient.
• Ensure all benefits processing meets compliance, revenue, and country‑specific regulatory requirements.

Workday Systems Support

• Support Workday configuration updates and enhancements in partnership with the HR and Workday IT teams.
• Run & analyse reports to support Benefit and Payroll administration.