We are seeking a highly skilled Business Analyst with extensive experience in Revenue Operations to join our team. This role will play a critical part in bridging business needs with technology solutions, focusing on optimizing processes, evaluating tools, and ensuring seamless integration with Salesforce and other core platforms. The ideal candidate will be adept at gathering business requirements, evaluating third-party solutions, and leading the deployment of systems that drive efficiency and automation across the organization.
Responsibilities
- Partner with revenue operations, sales, marketing, finance, and client success teams to analyze business processes and identify areas for automation or improvement
- Serve as a liaison between business stakeholders and technical teams, translating functional requirements into system specifications
- Lead the evaluation, selection, and implementation of third-party systems to enhance and automate revenue operations processes
- Manage, execute, and optimize Salesforce integrations with other business-critical tools (e.g., CPQ, marketing automation, client success platforms, billing systems)
- Develop business cases and ROI analyses for proposed systems and process improvements
- Ensure that system changes are implemented effectively, including testing, training, documentation, and adoption support
- Provide ongoing support and maintenance for existing systems, ensuring alignment with evolving business needs
- Stay up to date with emerging tools and best practices in Revenue Operations technology and recommend opportunities for innovation