We are looking for analytical and commercially minded Sales Operations and Analytics Specialist to support a defined go鈥憈o鈥憁arket (GTM) vertical within Sales Operations. This is a high鈥慽mpact role focused on enabling sales performance within the vertical through actionable insights, robust reporting, and an understanding of the sales process. You will report to the GTM Sales Insight Manager. You will support the UK&I region and work with Sales Directors and leadership teams to improve pipeline health, forecasting accuracy, win rates, productivity, and overall commercial execution.
What you'll do:
- Lead the performance insight agenda for the assigned GTM vertical, ensuring reporting and analysis align with business needs.
- Lead the design and continuous improvement of the core MI suite, delivering clear, consistent, and actionable insights.
- Provide executive鈥憆eady insight into pipeline coverage and quality, conversion performance and win/loss trends, forecast accuracy and bias, sales productivity and capacity, and key execution drivers and slippage risks.
- Ensure insights are based on accurate, well鈥慸efined data, highlighting inconsistencies and strengthening trust in reporting.
- Embed insights into weekly and monthly business rhythms to support proactive performance management.
- Challenge data and assumptions where needed to support transparency, accountability, and accurate forecasting.
- Identify emerging risks early鈥攕uch as stalled pipeline, forecast inaccuracies, or productivity gaps鈥攁nd recommend corrective actions before revenue is impacted.
- Design, build, and maintain scalable Tableau dashboards and reports aligned to how the vertical operates.
- Integrate complex datasets (Salesforce, billing, revenue forecasting, finance, programme management) into a cohesive and commercially meaningful view of performance.
- Create automated and reliable reporting solutions that reduce manual effort and speed up decision鈥憁aking.
- Improve CRM reporting standards and data integrity to ensure management information supports performance decisions.
- Ensure reporting supports both leadership oversight and sales engagement, promoting a culture of data鈥慸riven accountability.