Senior Solutions Engineer - Mexico

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer with 5-10 years of experience to be based in Mexico City. The Solutions Engineer will combine technical knowledge with sales skills with and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the Sales, Channel Management and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate CyberArk’s value and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

What you will do:

• The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

The essential duties of the Solutions Engineer shall be to offer CyberArk’s product solutions to customers and prospects, including:

• Technical Pre-Sales support
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
• Present CyberArk’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs
• Conduct and Ensure success of customer proof-of-concepts (POCs and POVs)
• Documentation of client feature requests and issues in CRM system
• Support CyberArk and partner seminars and industry trade shows
• Able to convey customer requirements to Product Management teams
• Develop technical knowledge of CyberArk and associated technologies
• Assume the role of a mentor to other system engineers when appropriate
• Create training content for the SE organization when appropriate

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