Join our team of documentation experts at CyberArk!
Our team is made up of highly experienced technical writers, each bringing a unique set of skills to create top-notch documentation.
As part of our team, you will:
* Own the end-to-end documentation processes, including installation, configuration, admin help, and APIs.
* Take an important part in the overhaul and modernization of the documentation set to support:
o Unification across product areas
o Improved content reuse, modularization, and content architecture
o Consistent and user-focused terminology
* Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.
* Contribute to microcopy and embedded help to improve in-product guidance.
* Identify and implement best practices for content strategy, SEO, and information architecture.
* Analyze documentation effectiveness through feedback, analytics, and support cases.
* Contribute to the documentation team鈥檚 internal leadership through knowledge sharing and mentoring.