Job Description
CyberArk is a security-first approach company and deliver鈥檚 the industry鈥檚 only modern identity platform
Our comprehensive SaaS solution runs primarily on Amazon AWS and provides a multi-tenant, highly scalable environment, spanning multiple regions, and leveraging a wide range of Amazon鈥檚 AWS technologies (Traditional, Container based and Serverless)
The ideal candidate will be flexible, self-motivated, loves making excellent code and takes pride in creating a great user experience. In this position, the candidate will be a key player in designing and developing new features to our primary iOS & Android products.
We are seeking a hands-on programmer who has in-depth knowledge in Mobile development especially in iOS and Android. Passion for excellence as well as a strong product commitment is must. In addition to technical expertise, you must have the acumen to look at a product from both customer and industry competitive perspective.
The person we are looking for will collaborate closely with Product Management and field professionals and understand diverse and changing requirements to turn them into actionable plans. As the Engineering representative in customer-facing situations, you will have a unique opportunity to observe first-hand the deployment and usage of the product by our enterprise customers in a large-scale environment.
Key Responsibilities:
- Provide technical leadership by communicating, developing and maintaining our iOS and Android solutions.
- To ensure best possible performance, quality and responsiveness of the app.
- Work with other developers and disciplines (including support) to meet product goals.
- Handling the backend development too.
- Experience in troubleshooting, servicing, and explaining mobile device issues related to the product.
- Proven experience resolving escalations from end-user support team, manage vendor support cases, as well as, take ownership of product issues.
- Keep on top of new libraries and technologies like CocoaLumberJack, Firebase Analytics, Kingfisher, UI testing (XCTest/XCUITest), and more.
- Collaborate with Product Management and field professionals to understand and analyse product requirements; as well as participate in product roadmap and feature prioritisation discussions.
- Work closely with Sales and Support to drive product adoption and customer satisfaction by providing timely, pragmatic and effective solutions to customer issues.
- Drive and oversee the development from prototyping, implementation, testing to maintenance.
- Define and evangelize best practices, with focus on code robustness, code security, performance and scalability.
- Lead brainstorming and design sessions. Provide ongoing technical direction to teammates in multiple sites.
- Diagnose and fix product issues found internally or in the field.
- Interface with Support to handle customer escalation issues.
- Willing to work on multiple technologies
- Other duties assigned as needed
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