The ideal candidate must be self-motivated with a desire to learn and grow, with some prior experience in IT, security, or customer-facing technical roles. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
The essential duties of the Solutions Engineer- Corporate shall be in offering CyberArk鈥檚 product solutions to customers and prospects, including:
- Technical pre-sales support
- Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption
- Present CyberArk鈥檚 technical value proposition to customers and partners effectively
- Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)
- Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change
- Conduct and ensure success of Proofs-of-Concepts (POCs)
- Documentation of client feature requests and issues in CRM system
- Support CyberArk and partner seminars and industry trade shows
- Able to convey customer requirements to Product Management teams
- Develop technical knowledge of CyberArk and associated technologies
- Assume the role of a mentor to other system engineers when appropriate (as skills develop)
- Create and maintain training content for the SE organization when appropriate
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