Handle corporate legal cases related to all-entities under Cermati Fintech Group, both inside and outside the court (including acting as in-house lawyers as needed and authorized by the company).
Support follow-up actions from the results of special Internal Audit and Anti-Fraud investigations through legal steps (criminal/civil) and/or other settlement efforts.
Provide legal opinions on legal risks of financing products and cooperation contracts or similar matters related to litigation assistance (if required).
Handle and coordinate consumer complaints related to legal aspects, including resolution processes through BPSK, LAPS SJK, or arbitration.
Provide legal assistance for Collection units (desk, field, agency) in debt collection to ensure compliance with the law and/or other units potentially exposed to legal risks, particularly litigation.
Conduct legal awareness sessions for operational employees (collection, credit, customer service), particularly regarding criminal/civil law processes that may pose operational risks.
Manage relationships with external lawyers, courts, arbitration institutions, police, regulators, and industry associations (related to litigation/case duties).
Work with the Industrial Relations (HR) team to handle disputes regarding employment relationships or employee lawsuits that may have legal/litigation impacts.
Prepare, store, and present litigation, arbitration, and legal risk reports to management and regulators.