We are seeking a Specialist 3, Employee Relations to join our People Experience team in Penang, Malaysia. In this role, you will serve as a trusted advisor to employees and management, fostering a positive workplace culture while ensuring compliance with organizational policies and employment regulations. You will handle complex employee relations matters with professionalism, empathy, and discretion, supporting the organization's commitment to fair and equitable treatment of all employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Investigate and resolve employee complaints, grievances, and disputes in a timely and impartial manner
- Provide guidance to managers and employees on HR policies, procedures, and employment-related matters
- Support performance management processes, including documentation, coaching, and disciplinary actions when necessary
- Develop and implement employee engagement initiatives and programs to enhance workplace culture and retention
- Conduct employee relations training for managers on topics such as conflict resolution, performance management, and workplace conduct
- Maintain accurate and confidential employee relations records and documentation
- Analyze employee relations trends and metrics to identify patterns and recommend preventive measures
- Collaborate with cross-functional teams to address organizational development and employee experience challenges
- Ensure compliance with local employment laws and organizational policies throughout all employee relations activities