We are looking for a motivated and detailâoriented Training & Communication Trainee to support documentation, communication, and user training activities for Teamcenter PLM and CAD/Design tools. The role involves working closely with global teams to create highâquality learning content, manage user communication, and support continuous improvement initiatives.
Key Responsibilities
1. Documentation & Training Support
- Develop, structure, and maintain clear, accurate, and userâoriented documentation for Teamcenter PLM and CAD/Design tools.
- Create training content such as instructional materials, stepâbyâstep guides, process documentation, and eâlearning modules.
- Ensure consistency, clarity, and global usability across all documents and training resources.
2. Communication Support
- Draft and distribute professional and timely user communication, including system updates, planned maintenance notifications, release announcements, and selfâhelp resources.
- Ensure all communication aligns with team guidelines and is validated for accuracy.
3. Survey & Feedback Management
- Assist in designing user surveys focused on PLM and CAD tool satisfaction, training quality, and service efficiency.
- Collect, analyze, and summarize survey data to deliver insights and improvement recommendations.
- Support preparation of visually structured feedback reports for stakeholders.
4. Collaboration & Coordination
- Work closely with the team lead, platform owners, and crossâfunctional teams to coordinate training, communication, and documentation tasks.
- Support workflow coordination to ensure timely execution of all deliverables.
- Participate actively in team discussions and planning sessions.
5. Technical Knowledge Advantage (Optional)
- Apply basic PLM or CAD tool knowledgeâif availableâto enhance the accuracy and usability of technical documents and training content.
- Provide inputs that improve content quality and endâuser experience.
6. Compliance Awareness
- Maintain awareness of ISO 14001 and ISO 45001 standards relevant to documentation and IT service delivery.
The role is based in our office in SP Infocity, Pune â but it goes without saying that the remote & hybrid working is a part of our modern ways of working.
Qualifications
Required
- Bachelorâs degree in any discipline.
- Strong digital literacy and proficiency in MS Office and digital collaboration tools.
- Excellent verbal and written communication skills for working with colleagues across countries.
- Ability to learn quickly, adapt proactively, and manage tasks independently.
- Strong teamwork and serviceâoriented mindset.
- Genuine interest in training, communication, and documentation activities.
Preferred (Not Mandatory)
- Basic understanding of PLM or CAD environments.
- Exposure to eâlearning, content creation, or survey analysis tools.