Regional Technical Associate – Bosch eBike Systems (New Zealand)

Are you passionate about cycling technology and ready to represent one of the world’s leading eBike systems brands?

Bosch eBike Systems is seeking a Regional Technical Associate based out of Christchurch to become the technical face of Bosch across New Zealand — supporting manufacturers, importers, retailers and the local service partner while driving technical excellence and brand engagement in market.

This is a highly autonomous, hybrid full-time, permanent field-based role combining technical expertise, stakeholder engagement, training delivery and market insight, ideal for someone deeply connected to the bicycle industry who thrives in a dynamic and customer-focused environment. There will be regular domestic and biannual international travel’

About the Role

You will play a critical role in strengthening Bosch’s market leadership through dealer education, technical support, and continuous feedback into regional and global teams — reflecting the broader Bosch eBike technical specialist model focused on dealer training, service development and market intelligence gathering.

Key Responsibilities

Technical Leadership & Training

• Plan, coordinate and deliver comprehensive dealer training programs across New Zealand
• Lead local technical support initiatives including “train-the-trainer” programs for manufacturers and partners
• Provide Tier 2 technical expertise supporting service partners, warranty processes and spare parts management
• Act as Bosch eBike brand ambassador at dealer events, training sessions and industry engagements

Stakeholder & Market Engagement

• Serve as the primary technical contact for eBike importers, retailers and external partners
• Support internal teams with promotional and marketing activities
• Maintain strong relationships across multiple stakeholder levels within the cycling ecosystem
• Conduct regular store visits and maintain accurate reporting within Salesforce

Market Intelligence & Business Support

Gather and report market insights including:

• Customer and manufacturer requirements
• Competitor activity and innovations
• Consumer trends and demand analysis
• New Zealand regulatory developments
• Deliver monthly market insights contributing to Asia Pacific Business Reviews

Operational Excellence & Continuous Improvement

• Collaborate with service partners to uphold Bosch customer service standards
• Achieve targeted dealer training attendance and consistently high participant feedback outcomes
• Execute regional initiatives defined by the eBike Business Unit