MHV Credit Union, located in Kingston, NY, is searching for a Director of Facilities to oversee our facilities, buildings, grounds, and related infrastructure. MHV is currently $1.72 billion in assets and serves more than 95,000 members in seven counties. This individual will be responsible for ensuring our facilities are safe, secure, well-maintained, professional, efficient, and cost-effective while supporting the credit union’s operational needs and long-term business objectives. This role combines facilities operations and maintenance, budget management, capital project oversight, vendor relations, and regulatory compliance, with a focus on maintaining reliable facilities and supporting business continuity across the organization.
Responsibilities include, but are not limited to:
- Oversee the maintenance, operation, and overall condition of all credit union facilities, buildings, grounds, equipment, and related systems. Establish preventive maintenance schedules, prioritize repairs and improvements, and maintain consistent standards that promote operational efficiency, extend equipment life, and ensure a professional appearance.
- Develop, administer, and monitor the annual facilities operating budget and capital expenditure plan. Forecast maintenance, repair, replacement, and improvement costs; monitor expenditures; identify cost-saving opportunities; and provide leadership with updates and recommendations regarding facilities expenses and capital investments.
- Plan, coordinate, and oversee facilities projects, including renovations, remodeling, infrastructure improvements, and new construction. Establish project scopes, budgets, schedules, and expectations while coordinating with contractors, architects, engineers, and internal stakeholders to ensure projects are completed on time, within budget, and to established quality standards.
- Manage facilities-related vendors and contractors, including vendor selection, competitive bidding, proposal review, contract recommendations, and performance monitoring. Coordinate vendor due diligence with the credit union’s Vendor Management function and ensure service providers meet established expectations, contractual obligations, security requirements, and confidentiality standards.
- Provide oversight and direction for facilities-related safety, security, inspections, and maintenance activities. Coordinate with appropriate departments to address building, fire, environmental, accessibility, and other applicable regulatory requirements. Oversee facilities-related safety and security equipment, including lighting, access controls, and camera systems, in coordination with designated personnel.
- Support the credit union’s business continuity and disaster recovery program by coordinating with Business Continuity, Information Technology, Security, and Branch Operations personnel to maintain facility-related recovery procedures and readiness. Assist with branch recovery planning and the restoration of facility operations following an interruption or disaster.
- Coordinate and document scheduled testing, inspections, and maintenance of emergency generators, uninterruptible power supply (UPS) systems, and other critical facility infrastructure. Escalate deficiencies, testing failures, and other issues that could affect business continuity, and coordinate corrective actions to support continued operations and timely recovery.
- Provide guidance and direction to facilities staff, establish priorities, and communicate facilities needs, project updates, and significant operational issues to leadership. Oversee established recycling and sustainability programs, respond to after-hours facilities emergencies as needed, and perform other similar and related duties as assigned.
Performance Measurements include:
- Demonstrating thorough knowledge of facilities operations, building systems, preventive maintenance practices, repair and replacement planning, and facility safety and compliance requirements.
- Effectively managing facilities budgets and capital expenditures, maintaining appropriate cost controls, identifying efficiencies, and providing accurate and timely financial updates and recommendations to leadership.
- Ensuring facilities projects are properly planned, coordinated, and completed within established budgets and timelines while meeting quality, safety, and operational requirements.
- Maintaining effective vendor and contractor relationships, ensuring services meet established standards, and following organizational procedures for vendor due diligence, contract approvals, security, and confidentiality.
- Maintaining facilities in a safe, secure, professional, and operationally effective condition while ensuring required inspections, maintenance activities, records, and corrective actions are completed.
- Supporting business continuity and disaster recovery readiness by maintaining facility-related recovery procedures and ensuring critical infrastructure, including emergency generators and UPS systems, is appropriately inspected, tested, maintained, and ready to support operations.
- Exhibiting strong analytical, organizational, problem-solving, and project management skills, with the ability to evaluate facility needs, prioritize competing demands, and develop practical short- and long-term solutions.
- Demonstrating effective interpersonal, verbal, and written communication skills while collaborating with internal departments, leadership, vendors, contractors, and other stakeholders.
- Maintaining a self-motivated, proactive approach to work, independently organizing and prioritizing responsibilities, responding effectively to urgent facilities issues, and consistently demonstrating accountability, sound judgment, and commitment to the credit union’s members, employees, and operational objectives.
Knowledge and Skills:
- Two to five years of similar or related experience in facilities management, building operations, maintenance, construction project coordination, or a related field.
- A bachelor's degree or equivalent combination of education, training, and relevant experience.
- Knowledge of building systems, preventive maintenance, facilities operations, vendor and contractor management, project coordination, budgeting, and capital planning.
- Ability to develop and manage operating budgets, evaluate vendor proposals, monitor expenditures, and identify opportunities to improve service quality and cost efficiency.
- Understanding of applicable building, fire, environmental, accessibility, health, safety, and security requirements, as well as the ability to coordinate inspections, maintain records, and address compliance concerns.
- Ability to coordinate facilities-related business continuity and disaster recovery activities, including emergency preparedness, branch recovery, and the maintenance and testing of critical infrastructure such as backup power systems and UPS equipment.
- Strong analytical and problem-solving skills, with the ability to assess facility conditions, establish priorities, manage multiple projects, and make sound decisions within established timelines and budget constraints.
- Effective verbal, written, and interpersonal communication skills, including the ability to communicate technical facilities information clearly to leadership, employees, vendors, contractors, and other stakeholders.
- Strong organizational, time management, and project management skills, with the ability to work independently, exercise sound judgment, adapt to changing priorities, and follow through on assignments with limited supervision.
- Proficiency in Microsoft Office and the ability to maintain accurate records, prepare reports, manage budgets, and communicate project and operational updates.
- Ability to handle confidential information appropriately and ensure facilities vendors and contractors adhere to applicable security, confidentiality, and information protection requirements, including relevant credit union policies and Gramm-Leach-Bliley Act (GLBA) obligations.
- Candidates must be able to bend, sit, and stand as needed to perform job responsibilities, including occasional lifting of up to 50 lbs. Must be capable of climbing and descending stairs in an emergency situation. A normal range of vision and hearing abilities is required.
- Must be able to operate routine office equipment, including computers, telephones, and other standard office technology, and routinely perform computer-based work for an average of 6–8 hours per day when necessary.
- Must be able to work extended hours, respond to after-hours facilities emergencies, and travel between credit union locations or to off-site locations as required by business needs. Must be capable of regular, reliable, and timely attendance.
- Must be able to work effectively independently or as part of a team, follow written and oral instructions, manage multiple and changing priorities, and maintain composure and professionalism under the pressure of deadlines and urgent operational needs.
- Must demonstrate a high level of discretion, customer service, and professionalism when interacting with individuals at all levels of the organization and with external vendors, contractors, and members.
Benefits include:
- Medical, Dental and Vision - with no waiting period for coverage!
- 401(k) with employer match and non-elective employer contribution
- Paid Vacation, Sick time and Holidays