We currently have multiple openings for Mortgage Loan Originators. Opportunities span across all of our seven counties including Ulster, Dutchess, Orange, Rockland, Sullivan, Putnam and Westchester. This role involves working with attorneys, realtors, and other business professionals to foster relationships and build a referral base to sell credit union mortgage products and services. Candidates must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).
Responsibilities include, but are not limited to:
- Developing working relationships with attorneys, builders, realtors, CPAs and other real estate professionals to sell credit union mortgage products and foster business growth.
- Meeting with potential clients to determine their needs and what credit union product may best fit those needs. Interviewing loan applicants and request all pertinent documentation needed for verification; preliminarily determine if loan application meets credit union standards to submit for further consideration; advising applicant of closing costs associated, answers all questions, and submits application to underwriting for approval as is necessary to secure a closed sale.
- Providing support to department personnel as needed; assisting with troubleshooting of loan problems; performing other related duties as assigned.
Performance Measurements include:
- Assuring member service is top priority, which includes treating members and other employees professionally with courtesy and respect and upholds the MHV Service Standards.
- Having a strong functional knowledge of investor guidelines as well as credit union policies and procedures enabling goals to be met without direction and with minimal supervision.
- Closes a predetermined amount of loans per year, quantified in dollars.
- Exercising judgment, initiative and discretion regarding mortgage origination policies and procedures.
- Demonstrating an effective use of self-direction and time management by creating, and amending as necessary, a schedule that facilitates the successful execution of sales goals with limited supervision.
- Maintaining a presence with local mortgage affiliations and professional organizations to promote credit unions mortgage sales and facilitate business growth.
- Representing the credit union at community, business, and industry events; participate in community or other service programs and develop networking relationships to cultivate sales leads.
- Maintaining a supportive working relationship with team members while working independently, out of the office environment.
- Scheduling corporate visits offering valid suggestions regarding improvements to processes, forms, or functions to facilitate successful sales goal attainment.
- Acting as a good team player; promoting a positive, productive and supportive work environment; making valid suggestions regarding improvements to processes, forms, or function in work area.
- Staying abreast of current trends affecting the financial services industry; has an overall knowledge of the credit union, its policies and procedures and continually expands knowledge and develop skills.
Knowledge and Skills:
- One year to three years of similar or related experience.
- Fluency in Spanish is preferred
- A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
- Strong time management skills, the ability to manage multiple workloads with successful results, and the ability to work independently. Organizational skills, excellent verbal and written communication skills, and listening skills are important for success in this role. This also includes problem analysis, problem resolution, above average interpersonal skills and strong computer skills (i.e., Microsoft Office).
- Candidates must be able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing / descending stairs in an emergency situation. A normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
- Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
- Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
- Candidates must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team and being able to read and carry out various written instructions and follow oral instructions. They also must be able to complete basic mathematical calculations, spell accurately, and understand computer basics as well as speak clearly and deliver information in a logical and understandable sequence.
- Candidates must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Being able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace is crucial to this role, as well as being able to effectively handle multiple, simultaneous, and changing priorities and being capable of exercising highest level of discretion on both internal and external confidential matters.
- Work is generally performed within an office environment, primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use, standard office equipment available.
Benefits include:
- Medical, Dental and Vision - with no waiting period for coverage!
- 401(k) with employer match and non-elective employer contribution
- Paid Vacation, Sick time and Holidays
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Employee Assistance Program
- Tuition Assistance Program
- Professional Development Programs
- Discounted Loan Rates and Fees
Equal Employment Opportunity Commitment
Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.