What you'll do as Assistant Manager
Working closely with the General Manager, you'll play a key role in the day-to-day running of the pub, helping to deliver brilliant customer experiences while driving team performance and business success.
Your responsibilities will include:
Leading from the front: Support the General Manager in running the pub, taking ownership of shifts and stepping up to lead the business in their absence.
Creating great experiences: Make every customer feel welcome, ensuring fantastic service and memorable visits.
Developing your team: Coach, motivate and support your colleagues, helping them build their confidence and reach their potential.
Driving business performance: Look for opportunities to grow sales, maximise trading opportunities and encourage customers to return.
Maintaining high standards: Ensure excellent standards across food, drink, cleanliness, health and safety, and compliance.
Building a positive culture: Lead by example, communicate effectively and create an environment where everyone feels valued.
Making it happen: Stay hands-on during busy periods, adapt to challenges and keep the pub running smoothly.
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