The Senior Manager, Data Management, supports the mission of the Office of Safety Operations (OSOP) Systems, Data & Analytics organization by enabling the delivery of high-quality, timely, reliable safety data solutions that support regulatory reporting, product surveillance, and informed decision-making. Within the Data Management team, the role drives data operations, governance, and continuous improvement activities, partnering with stakeholders to deliver trusted data solutions and high-quality data outputs that advance patient safety, compliance, and operational excellence.
Responsibilities:
- Build and maintain strategic partnerships with business, technology, and functional stakeholders to understand business and regulatory requirements, align priorities, and ensure the delivery of trusted data solutions and high-quality data outputs
- Drive prioritization and execution of Data Office Operations activities, balancing business needs, regulatory requirements, risk, capacity, and strategic objectives to maximize value and operational effectiveness.
- Drive the standardization and optimization of reports, data deliverables, and operational processes by promoting scalable solutions and reducing reliance on custom solutions where appropriate.
- Identify opportunities to streamline reporting and operational processes through self-service and technology-enabled solutions, partnering with business and technology stakeholders to develop scalable capabilities that improve efficiency, quality, and user experience.
- Provide oversight of vendor-supported data operations and reporting activities, monitoring performance, quality, compliance, and service delivery to ensure alignment with business expectations and regulatory requirements
- Develop and maintain operational processes, methodologies, and training programs, while providing guidance on data and reporting solutions to support cross-functional adoption and effectiveness
- Lead the development and execution of the Data Office Operations strategy, establishing priorities, performance measures, and operating frameworks that drive operational excellence, continuous improvement, and business value
- Provides expert technical understanding of the AbbVie Adverse Event database and other external databases
- Manages implementation of GPS solutions. Develops, maintains and manages use of document management, tracking and reporting tools