Under general supervision, patrols assigned territory to protect patrons and property at the Oklahoma City Convention Center. This is a 2nd shift position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Stand guard during events. Tour post periodically to ensure safety of patrons, staff, vendors, participants, and others on site.
- Handle any disturbances or problems that arise during an event or at the facility. If necessary, escort disruptive individual(s) to the security office and/or off the premises.
- Write incident reports and meet with security supervisor to review.
- Monitor all surveillance, access control, and radio equipment contained within the facility.
- Prioritize situations and investigate/dispatch all safety and security-related incidents. Follow-up on all incidents with written reports and recommendations.
- Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call. Respond to emergencies and handle callouts.
- Communicate effectively and efficiently using handheld radio.
- Inspect alarms and fire extinguishers/sprinkler systems to ascertain they are set to operate. Inspect premises for signs of intrusion or tampering.
- Establish and maintain effective working relationships with all entities who maintain business offices on property.
- Tour facility, examining doors, windows, and gates to ensure they are secure.
- Assist with crowd control inside and outside of the facility.
- Control unusual circumstances and events during fire, storms, riots, and other emergencies.
- Respond immediately to emergency situations -- answer alarms and investigate.
- Assist departments when handling large sums of high valued items.
- Act in a professional manner with clients, employees, exhibitors, patrons, and others encountered.
- When necessary, document all shipping and keep a record of all keys, radios and other facility equipment that are assigned.
- Operate Command Center at an efficient level.
- Utilize CCTV and Access Control system to set door schedules based off building and Event needs.
- Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
- Come to work on time and complete shift assignments (including overtime, if needed)
- Be courteous, respectful, and responsive to the public, customers, and clients.
- Project positive and confident professional attitude
- Customer Service to the highest level
- Maintain the highest standards of business ethics.
- Other duties and responsibilities may be assigned.
SUPERVISORY RESPONSIBILITIES
This position has limited supervisory responsibilities. May carry out temporarily assigned supervisory responsibilities in accordance with Legends Global policies and applicable laws.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
EDUCATION AND/OR EXPERIENCE
- Must be 18 years of age.
- Prefer previous experience in a security role.
- Must have a high school diploma or GED equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES
Minimum knowledge, skills and abilities required to do this job:
- Ability to communicate effectively and to prepare, maintain and analyze records.
- Ability to work cooperatively with others; analytical skills; decision making skills; effective written and verbal communication skills; presentation and listening skills; effective negotiation and mediation.
- Ability to handle conflicts, make common sense decisions and exercise proper action during high tension and stress.
- Knowledge of security and safety guidelines, and of laws and regulations that affect security policies, procedures, rules, and operations.
- Knowledge of security technology, CCTV, Door Access System, and security project implementation
- Must be able to read, write and understand English.
- Must be eligible to work in the United States
- Meet the physical requirements of this position.
CERTIFICATES, LICENSES, REGISTRATIONS
- CLEET certification within six months of hire.
- Be licensed and insured to operate a motor vehicle in the United States.
PHYSICAL DEMANDS
- May spend long hours sitting and/or walking.
- Occasionally lift/push/pull objects weighing up to 25 lbs. Rarely lift/push/pull objects weighing up to 50 with or without assistance.
- Ability to operate security equipment.
- Manual dexterity - Regularly required to use hands, to finger, handle or feel to handle building keys and open doors.
- Reach with hands.
- Climb or balance and stoop, kneel, crouch and crawl to access different parts of the facility.
- Visual acuity -- due to the possibility of spending long periods of time viewing security monitors.
COMPUTER SKILLS
- Proficient computer skills including the ability to operate computers and security monitors.
- Operate a personal computer using Windows and Microsoft Office.
HOURS OF WORK AND TRAVEL REQUIREMENTS
- Travel negligible.
- Shifts vary -- Required to work any shift needed over the weekends including overnights on the weekends (as scheduled).
- Work extended and/or irregular hours including nights, weekends and holidays as needed.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupyin