SOC Security Analyst L2

Position: SOC Security Analyst L2
Reports To: SOC Team Lead / SOC Manager
Department: Security Operations Center (SOC)
Location: Remote, Romania
Shift Schedule: 4-on / 4-off, rotating every 28 days between Early (9:00 AM–7:00 PM), Middle (2:00 PM–12:00 AM) and Night (11:00 PM–9:00 AM), Romania time
Work Authorization: Must be resident in, and legally authorized to work in, Romania

BlueVoyant is seeking a SOC Security Analyst L2 to join our Security Operations Center, defending our global customers against constant and evolving adversary activity. In this role you will own and work through a queue of security alerts and tickets, carrying out thorough investigations, resolving cases accurately and efficiently, and escalating confirmed or complex incidents to L3 analysts with clear, well-documented findings. You will work closely with senior analysts and clients to reduce the impact and dwell time of security incidents. This role reports into BlueVoyant SOC leadership and operates under BlueVoyant processes, tooling, and supervision at all times, including when working within client environments.

What You'll Do:

• Monitor, triage, and investigate security alerts and tickets from multiple sources, including SIEM logs, endpoint logs, and EDR telemetry.
• Own assigned tickets through to resolution, working within defined SLAs and prioritizing by severity and client impact.
• Research indicators and activities to determine reputation and suspicious attributes.
• Perform analysis of suspicious files, emails, URLs, and attacker infrastructure to support investigations.
• Determine whether activity is malicious, benign, or a false positive, and escalate confirmed or complex incidents to L3 analysts with clear supporting evidence.
• Document investigation steps, findings, and recommended actions accurately within the ticketing and case management system.
• Take initial response actions in line with runbooks and client-approved procedures, such as isolating endpoints or disabling compromised accounts.
• Communicate with clients to provide ticket updates, request information, and share remediation guidance.
• Identify false-positive or benign detections and recommend tuning improvements.
• Contribute to the improvement of runbooks, procedures, and automation.
• Support and share knowledge with L1 analysts and incorporate feedback from L3 peer review and QA.
• Operate across BlueVoyant-managed systems and client-provided environments in accordance with client-approved access controls, logging, and BlueVoyant operating procedures, maintaining strict separation and adherence to security policies.

• Ability to manage a high-volume ticket queue in a fast-paced environment while maintaining accuracy and attention to detail.
• Strong written and verbal communication skills, with the ability to document findings clearly and explain technical issues in easy-to-understand language.
• Strong teamwork and interpersonal skills, including working effectively within a globally distributed team.
• Ability to work directly with clients to provide updates and gather information.
• Knowledge and experience with SIEM solutions, Cloud App Security tools, and EDR.
• Experience in endpoint, web, email, and authentication log analysis.
• Solid understanding of network protocols and network telemetry.
• Knowledge of common attack techniques, including phishing, business email compromise (BEC), credential harvesting, LOLBin use, and lateral movement.
• Working knowledge of:
  • SIEM workflows (preferably Microsoft Sentinel and Splunk)
  • Microsoft 365 and Entra ID security alerts and sign-in logs
  • Email security and phishing analysis
  • Network monitoring metadata (web logs, firewall logs, WAF/IDS)
  • Windows and Unix operating system fundamentals and common forensic artifacts
  • Ticketing and case management systems
• Ability to successfully complete a background check and any client-required security vetting.

• 3+ years of hands-on SOC/TOC/NOC experience.
• Experience in an MSSP/MSP environment supporting multiple clients.
• Basic malware analysis or sandboxing experience.
• Experience writing SIEM queries (KQL or SPL).
• Familiarity with Microsoft Sentinel, Splunk, Microsoft Defender suite, CrowdStrike Falcon, and SentinelOne.
• Underst