The Role
To supervise the assigned station / section, produce a consistent, high quality product, ensure a courteous, professional, efficient and flexible service consistent with Swissôtel Al Murooj Hotel Standards Policies & Procedures in order to maximize guest satisfaction.
Key Deliverables and Responsibilities
Operations:
- The ability to follow HACCP guidelines and municipality regulations at all times.
- The ability to follow clean as you go policy and keep work area clean at all times.
- The ability to taste and season the food appropriately and to ensure it is well presented and of the standard and quality required before serving it to the guest.
- The ability and desire to proactively learn, test and sample (eat) all world cuisines by whatever means possible whether through hotel programs and training or self-taught research and development.
- The ability to keep waste to a minimum and work in a proactive manner to assist in meeting budgeted food cost levels
- The ability to maintain a cooperative working relationship with fellow employees
- The ability to perform other tasks or projects as assigned by hotel management and staff
- The ability to leave enough mise en place for the next shift and utilize formalized production lists and following a shift-handover sop
- The ability to accommodate all food server's requests when possible regarding guest's dietary requirements, personal preference and requests
- The ability to handle and rotate food according to established procedures.
- The ability to maintain the work area and equipment in a safe and sanitary manner.
- The ability to maintain a positive attitude and a professional disposition.
- The ability to maintain a full line of communication with supervisors and fellow workers and all hotel associates.
- The ability to prepare and plate items (food orders) received from F&B staff regardless of hand-written or computer printed media in a timely and accurate manner.
- The ability to check and complete mise en place pars in setting up the station.
- The ability to turn off all equipment ensuring no safety hazard has been left behind
- The ability to set up station properly and on time for each service period.
- The ability to make sure all food is prepared by recipes designated by the chef de cuisine or senior chef.
- The ability to make sure quality and quantity meets our standard.
- The ability to notify chef de cuisine or senior chef of any problems or complaints as when they arise.
- The ability to not leave your section without doing the final check.
- The ability to be able to work in another area when needed and take part in cross training when directed.
- The ability to be able to assist in same day preparation and advance preparation for another station as instructed by the supervisor
- The ability to all food items for storage must be covered, dated and labelled according established guidelines, standards and checklists.
- The ability to be able to work unsupervised.
- The ability to be able to be flexible to the business demands and working hours.
- The ability to; throughout the working day switch off and clean oven tops, kitchen equipment and work areas as well as all work surfaces.
- The ability to be able to assist and direct the stewards with the daily cleaning tasks.
- Follow all kitchen regulations as outlined and directed
- Swipe in and out has to be done in uniform, not before being changed.
- Provide the best and most efficient hospitality service to hotel guests.
- Works at the allocated station as specified by the Executive Chef and/or Sous Chef.
- Capable of organizing the allotted workspace and efficiently storing orders.
- Capable of preparing and selling food within the necessary time constraints to meet guest expectations.
- Able to use kitchen tools such as braising pans, baking ovens, stoves, grills, microwaves, and fryers.
- Capable of producing a high-quality product on schedule and efficiently for guests or personnel.
- Responsible for maintaining cleanliness and sanitation in the allocated work area.
- Responsible for preparing and cooking all foods according to the recipe and specifications.
- Prepare items for cooking by portioning, cutting, and storing them.
Administration:
- The ability to display an interest in all kitchen and hotel activities and help colleagues when and where ever possible
- The ability to respond properly in any hotel emergency or safety situation.
- The ability to be able to come to any and all kitchen meetings whilst on duty or otherwise.
- The ability to sign acceptance for tools, knives, uniforms etc. And will pay back to the company for any loss or damage of said equipment.
- Fill out the appropriate log sheets according our standard on a daily base
- Be aware of accident prevention and help enforce safe work habits – zero accidents is our goal.
- No employee to be on the property after working hours without signed authorisation from a manager except for meals in the staff cafeteria
- Overtime will be approved on business demands by the chef de cuisine or executive chef
- Any violation of the above mentioned rules will be subject to disciplinary action.