Provide administrative and coordination support to the Director of Sales and Sales team, as directed.
Assist with handling sales enquiries, quotations, proposals, contracts and related correspondence based on instructions from the Sales team.
Follow up on pending enquiries and client requirements as assigned, and coordinate with the relevant resort departments to ensure timely communication and execution.
Maintain accurate and up-to-date sales records, databases, contracts, reports, client information and promotional materials.
Assist in coordinating FAM trips, site inspections, trade shows, exhibitions, business trips and other sales-related activities as directed by the Sales team.
Coordinate with Reservations, Revenue, Front Office, F&B, Marketing, Events and Operations to support the smooth execution of confirmed sales activities and client requirements.
Assist with client and trade partner servicing, including responding to requests, sharing information and following up on sales leads as assigned.
Support the Sales team in identifying and following up on upselling and cross-selling opportunities, where required.
Update and maintain information accurately in hotel sales and operating systems.
Carry out other sales administration and coordination duties as assigned by the Director of Sales
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