Assist guests with check in and checkout procedures efficiently, as well as other cashiering duties.
Welcome guests on arrival, register and issue room keys according to departmental standards and procedures.
Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service.
Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
Handling guests’ mails, messages, and answering of phone calls.
Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed.
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