Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.
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