Ensure the overall safety and security of guests, employees, and property premises
Investigate and report violations of law/property policies, accidents, complaints, criminal activities, and crisis situations
Conduct regular floor patrols, cash counts, and crowd-control activities
Assist guests with information regarding hotel facilities and services in a professional and helpful manner
Monitor CCTV and security systems and respond promptly to any suspicious activity or security concerns
Maintain accurate records of incidents, observations, and daily security activities
Coordinate with relevant departments and emergency services when required
Ensure all security procedures and standards are consistently followed
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