You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Full Time Contract, Permanent, 5 days per week. Expected Start Date: Mid-November 2026 (TBC), salary £14.80 per hour.
Do you have a passion for people? Do you enjoy meeting new faces every day? If this is the case… Then we want YOU to join our Front Office team! :)
Ibis London Wembley is looking for positive team member to support the reception team and create memorable experiences for our guests.
What will you do?
If you think talking to people is an art, and if you enjoy when no day is the same… Then this is what you could expect to do:
· Welcome the guests and consistently offer professional, friendly and engaging service.
· Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach.
· Assist guests regarding hotel facilities in an informative and helpful way.
· Review arrivals, ensure that special requests are met and service is anticipatory.
· Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions.
· Assist in growing ALL program membership.
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