Marketing Coordinator
We are looking for a Marketing Coordinator to support the day-to-day operations of the Marketing Department while providing administrative, coordination and basic marketing support to drive the hotel’s commercial and promotional activities.
Key Responsibilities
Marketing & Commercial Support
- Support the Marketing Director in the preparation and execution of the annual marketing plan and departmental activities.
- Support the development and implementation of marketing campaigns and promotional activities aimed at increasing hotel awareness and driving sales.
- Track timelines, deadlines and action items related to marketing activities, campaigns and events; collect the required information from relevant teams and provide regular updates to the Marketing Director.
- Support the operational coordination of events, photo/video shoots, press visits, influencer and partner visits, and other marketing-related activities organised by the Marketing Department.Maintain up-to-date knowledge of Fairmont Quasar Istanbul’s products, services, facilities, rates, promotions and hotel activities.
- Collect and monitor relevant market and competitor information and support the implementation of appropriate marketing activities.
- Coordinate with appointed Marketing, PR and other external agencies, following up on ongoing projects and deliverables.
- Support the preparation and updating of marketing materials, including presentations, brochures, case studies, promotional materials and other branded content.
- Assist with hotel website updates and content management.
- Support e-commerce action plans, ensuring deadlines and required actions are followed.
- Assist with internal communication and the promotion of hotel-wide campaigns, promotions and announcements.
- Assist with the preparation and organization of marketing-related events, meetings and activities.
- Support non-technical bid and presentation requirements, including formatting, document checks and brand compliance.
- Prepare relevant monthly marketing and sales reports and maintain accurate departmental records.
Office & Administrative Coordination
- Answer telephone calls, take accurate messages and ensure timely follow-up.
- Manage and coordinate appointments and meetings for the Marketing Director.
- Coordinate meetings and calls, including agendas, minutes and follow-up actions.
- Finalize meeting schedules organized by Sales Managers and communicate the relevant details to the Marketing Director.
- Attend the weekly Marketing meeting, prepare meeting minutes and distribute them to relevant participants.
- Maintain accurate, timely and organised filing and archiving of departmental documents and records.
- Maintain departmental databases, contact lists, documentation and other administrative records.
- Prepare the monthly attendance record for the department.
- Ensure sufficient office supplies, marketing materials and sales collateral are available and properly organised.
- Provide general administrative support to the Marketing Department, including correspondence, suppliers, travel arrangements and other coordination needs.
- Support the coordination of IT, office assets and service providers when required.
- Provide assistance to guests or visitors arriving without an appointment and conduct hotel tours when required.
Communication & Teamwork
- Maintain effective communication and cooperation with Sales, Operations and other hotel departments.
- Keep the relevant manager and/or concerned colleagues informed about work-related movements, appointments and other necessary information.
- Participate in departmental and hotel-wide activities and initiatives.
- Continuously develop professional knowledge, skills and competencies.