The Opportunity
We’re looking for our next extraordinary team member to join our Food & Beverage team as a Food & Beverage Attendant at Esprit Noir and Le Rivage.
From relaxed poolside service at Le Rivage to vibrant lobby bar experiences at Esprit Noir, you’ll have the opportunity to work across two unique outlets while delivering the warm, personalised service that defines Sofitel.
You’ll be at the heart of the guest experience, welcoming guests, taking orders, recommending menu items and beverages, and ensuring every detail of their visit is looked after. Whether you’re helping a guest start their morning with the perfect breakfast or creating an enjoyable dining experience in the evening, you’ll bring energy, personality and genuine hospitality to every service.
Key Responsibilities
- Welcome and engage with guests, creating a warm and inviting atmosphere from arrival through to farewell.
- Deliver attentive and personalised food and beverage service across Esprit Noir and Le Rivage.
- Take accurate food and beverage orders and confidently answer questions about menus, ingredients and beverage offerings.
- Recommend cocktails, wine, champagne, spirits, beverages and food based on guest preferences.
- Deliver food and beverages efficiently while maintaining high standards of presentation and service.
- Adapt your service style to suit the sophisticated atmosphere of Esprit Noir and the relaxed poolside environment of Le Rivage.
- Develop strong knowledge of both outlets, including menus, beverage offerings, promotions and service procedures.
- Anticipate guest needs and look for opportunities to create memorable moments throughout their experience.
- Respond to guest requests and feedback professionally, taking ownership wherever possible.
- Maintain the presentation, cleanliness and organisation of guest and service areas throughout each shift.
- Work closely with the Kitchen, Bar and wider Food & Beverage teams to ensure smooth and efficient service.
- Assist with opening and closing duties, restocking and general operational requirements.
- Maintain responsible service of alcohol, food safety, hygiene and workplace health and safety standards.