Deliver exceptional à la carte food and beverage service in accordance with resort standards and established service procedures.
Provide warm, attentive, and personalized service to ensure an outstanding guest dining experience.
Present menus confidently, explain dishes, and recommend suitable food, wine, and cocktail pairings.
Anticipate guest needs and preferences, exceeding expectations through proactive service.
Drive revenue through effective upselling and cross-selling of menu items, daily specials, premium wines, and spirits.
Accurately process guest orders and payments using POS systems and hotel management applications.
Coordinate closely with kitchen and bar teams to ensure timely and accurate order delivery.
Handle guest requests, feedback, and concerns professionally, ensuring prompt resolution.
Maintain exceptional presentation standards of dining areas, table settings, menus, and service stations.
Support the smooth operation of the restaurant by carrying out opening, service, and closing duties efficiently.
Uphold the highest standards of professionalism, personal grooming, and hygiene at all times.
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