Passionate about guest interaction, food and beverage? As a Restaurant General Manager, you will lead your team to create unforgettable experiences for our guests in our organic, earthy and grounded beachside restaurant & bar Venue i.e. ULA Beach Ras Al Khaimah.
What you will be doing:
- Lead the day-to-day operations of our vibrant Beach Club, ensuring exceptional service standards and memorable guest experiences in a dynamic beachfront environment.
- Take ownership of resource planning, scheduling, and team management, ensuring the operation is well-staffed and equipped to meet business demands.
- Assist in leading, mentoring, coaching, and developing the Food & Beverage team, fostering a culture of excellence, teamwork, and genuine hospitality.
- Supervise and delegate duties effectively, ensuring compliance with brand standards, company policies, SOPs, and quality assurance measures at all times.
- Drive service excellence by maintaining a strong presence on the floor, engaging with guests, anticipating their needs, and ensuring every visit exceeds expectations.
- Collaborate closely with the Chef de Cuisine to develop menus, pricing strategies, seasonal offerings, and promotional activities that enhance the guest experience and maximize revenue opportunities.
- Work closely with the culinary team to ensure the highest standards of food quality, presentation, and consistency are delivered throughout the operation.
- Monitor guest feedback and online reviews, taking proactive measures to continuously improve guest satisfaction scores and strengthen the Beach Club's reputation.
- Create a positive and engaging work environment by ensuring all Heartists understand how their individual contributions support the success of the Beach Club and the overall guest journey.
- Support the planning and execution of special events, themed activations, and entertainment programs that enhance the Beach Club experience and drive guest engagement.
- Maintain strong control over operational costs, inventory management, and departmental productivity while ensuring service standards remain uncompromised.
- Ensure compliance with all health, safety, hygiene, and beach operation standards, creating a safe and enjoyable environment for guests and colleagues alike.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities