1. Supports the Front Office Manager in building an environment where all teams feel valued, bringing them the support they need and to anticipate these needs through effective team relations.
2. To contact with the Front Office Manager to report any guest comment, priority and to ensure a good coordination and quick communication on both sides.
3. To update and to check the traces/ handover notes from the different sections of the Front Office to ensure that clear, constant and updated communications lines are kept within all teams.
4. Formally meet with the Front Office Manager every end of the shift to make point on the daily activities and pending matters.
5. To be involved in the projects and mission engaged by the Front Office Manager, providing opinion and ideas, constantly attempting to improve the quality of guest services and anticipating solutions for the Front Office operations.
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