The Resident Manager is responsible for the hotel in the absence of the General Manager
Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
Develop, recommend, implement and manage the operational department’s annual and long term goals
Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
Manages performance issues that arise within the operational departments, as well as train, develop, Coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
Ensures optimal compliance with corporate focus audit
Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.
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