Job Title
Remote Site Management Team Lead
Job Description Summary
• Work order creation and management
• Able to process calls and emails effectively within the SLA
• Scheduling and manpower management
• Escalation and client relation management
• Provides feedback, necessary coaching and training to team members
• Approve time off applications and monitor daily team attendance
• Effectively manage a team
• Organize and provide vendors to the client, third parties and C&W supplied services and functions;
• Liaise, coordinate and communicate with the client team and other site stakeholders
• Respond to requests for service and assistance in relation to the assigned sites
• Attend meetings and immediate concerns of the client
• Should be able to perform other duties as assigned
Job Description
- Work order creation and management
- Able to process calls and emails effectively within the SLA
- Scheduling and manpower management
- Escalation and client relation management
- Provides feedback, necessary coaching and training to team members
- Approve time off applications and monitor daily team attendance
- Effectively manage a team
- Organize and provide vendors to the client, third parties and C&W supplied services and functions;
- Liaise, coordinate and communicate with the client team and other site stakeholders
- Respond to requests for service and assistance in relation to the assigned sites
- Attend meetings and immediate concerns of the client
- Should be able to perform other duties as assigned
INCO: “Cushman & Wakefield”