Attend to and follow up on online and offline enquiries from existing and potential clients.
Identify and develop new business opportunities for environmental testing and field services.
Handle tenders, RFQs, RFPs, and quotation requests, including reviewing requirements and coordinating with the technical team.
Prepare and submit quotations, proposals, and tender documents within the required deadlines.
Promote and sell environmental testing services, including:
- Air quality testing
- Emission / stack testing
- Industrial hygiene testing and monitoring
- Workplace environmental assessments
- Environmental surveys and inspections
- Other laboratory and field testing services
Follow up with clients on enquiries, quotations, proposals, and tender submissions to convert opportunities into business.
Conduct online and face-to-face client meetings, presentations, and site visits.
Develop and maintain strong relationships with clients, consultants, contractors, industries, and HSE/environmental professionals.
Coordinate with laboratory, field, and technical teams to understand client requirements and provide appropriate solutions.
Maintain an updated sales pipeline, enquiry tracker, and customer database.
Achieve agreed sales targets and contribute to the company’s business development strategy.
Monitor market opportunities, competitor activities, and potential new clients.

Customer Service Executive - Environmental Services