Ensure the highest levels of guest service through the application of all Fairmont standard operating policies

To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room
To stock up all pantries with clean linen according to par-stock
To assist the linen room as required with daily tasks.
To report immediately any Lost and Found article(s) to the Royal Service office
To report any equipment which is malfunctioning
To be responsible to sign for assigned key, pager, work paper and return by end of shift
To vacuum all corridors and staircases as assigned by section
To bring any guest supplies weekly to pantries according to weekly order list
To note all guest requests received via Royal Service Office/ Supervisors and carry out exactly all requests
To move furniture from time to time

To refill daily chemicals
To clean all walls lights/ceiling lights as required
Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager
To assist with the removal of guestroom drapery for cleaning
To conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning, shower head de-scaling, etc)
To replace guestroom light bulbs as they break

To keep Housekeeping Office, floor pantries, storerooms clean and tidy at all times
To report anything which could be classed as a Health and Safety hazard
Assist in on job training of new House Attendants as and when required
To attend an training courses given by Housekeeping and Human Resources
To comply with any reasonable request by the Supervisor and Hotel Management

Housekeeping Attendant