We are seeking a detail-oriented Billing Specialist with at least 2 years of experience in billing and invoicing operations. The ideal candidate will be responsible for managing end-to-end billing activities, ensuring invoice accuracy, maintaining billing documentation, and coordinating with internal teams to resolve billing-related issues. Experience working with ERP systems and handling high-volume invoicing environments is preferred.
- Prepare, review, validate, and process customer invoices in accordance with company policies and billing procedures.
- Verify supporting documentation prior to invoicing, including purchase orders, service reports, client instructions, and other relevant records.
- Ensure billing accuracy and compliance with approved pricing, contracts, and commercial terms.
- Coordinate with operations, finance, and business teams to resolve billing discrepancies and pending invoicing matters.
- Process billing corrections, credit notes, and support invoice dispute resolution.
- Upload invoices to customer portals and external billing systems where required.
- Maintain accurate invoice records and supporting documentation within ERP systems.
- Monitor invoice turnaround times and support achievement of billing performance targets.
- Ensure compliance with internal controls, company policies, and billing procedures.
- Prepare billing-related reports and support billing performance tracking.
- Participate in process improvement initiatives to enhance billing efficiency and accuracy.