Reports To: Restaurant Managers, Food & Beverage Director
General Purpose: The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, making recommendations, and selling any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, expertly prioritizes, and works to exceed guest expectations.
Specific Responsibilities:
- Reports to work on time and ready to work scheduled shifts.
- Follows all steps of service.
- Knows descriptions and ingredients of all menu items.
- Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles.
- Knows drinks names, ingredients, preparation method, appropriate glassware, and garnishes.
- Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, beer list, etc.
- Sells menu items to increase overall sales.
- Serves beverages and food cheerfully and efficiently.
- Ensures that the service station is properly stocked.
- Completes all posted side work.
- Maintains a positive, friendly attitude with co-workers & guests.
- Provides prompt, accurate report of all income received during shift.
- Proven ability to thrive in a highly collaborative, fast-paced, team environment.
- Demonstrated ability to receive constructive feedback.
- Maintains a clean, orderly appearance in the restaurant service area.
- Assists/executes any tasks as assigned by supervisor.
- Follow all proper sanitation guidelines.